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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mere words cannot describe the fury and frustration we've experienced while Home River Group (previously Home Encounter) was our property management company. We should've done something about it long ago. But our account manager would change, things would improve for a short while (enough for us to be hopeful again), then it would all fall to pieces...again. To put this in perspective, we finally decided it would be EASIER TO GO THROUGH THE PROCESS OF SELLING OUR HOME than to continue to work with them. Call it complacency, ... read more
I am an investor and own rentals in Indianapolis area and Sheridan. If you are an investor stay away from this company. I have had vacancy's at my properties for over 6 months. They do not take care of maintenance work on time. There response and communication is not professional and will not communicate with you at times about serious matters and will over charge for work. I will be moving my business else where. I used this company in Jacksonville and had a good experience so tried to use the Indianapolis company and it's ... read more
If I could give no stars, and that would be too much.
I have left messages and sent emails and have not got a response. I was trying to rent a condo in Sacramento, Natomas to be exact and I am getting no help. I am very disappointed, especially after reading the reviews. I have sent multiple emails to hvanglee@homeriv.
Unfortunately most of the reviews are true, these thieves dont resolve anything except steal your money. KEYANNA J, agent in charge of the listing i was interested in, DOES NOT WORK, ASNWER EMAILS, OR CALLS. The whole company is a fraud, I had to be the one calling all the time and sending emails. They wasted my time and money, always being me the one calling to continue the process of finding a home. Worst company, would not recommend it to anybody, prefer to be homeless because with Home River Group, thats what you are goi... read more
Unfortunately I did not do my homework on these thieves. We had a small window to move out of relatives home into a place of our own. Their website showed the property as being available to move in. When we went to view it it wasn't. We did view another that was similar and liked what we saw so we put in our application along with a list of questions. We got approved and was told it would be ready by the 21st of February. We went to take a few measurements on Friday the 15th. Little had been done to the property we still had... read more
This company sent me delinquency notices though I have an automatic draft set up for my rent payment. The first notice had no amount owed, and I reached out several times to confirm I did not have an issue with my ACH draft. I never received a response. I have never been late on my rent payments. In January, I received a notice that I owed 821.00 plus a late fee. I paid it plus the late fee on my credit card. On January 7th, Home River Group successfully drafted my rent payment. These jerks have cost me over $1600, and I had... read more
Unfortunately most if not all of the reviews are, fairly, accurate in the sense that this company does not or maybe will not operate on the up and up, lost money orders(only to be investigated and shown on camera to be cashed by employees, disregarded notarized documents, unperformed maintenance requests..etc. I had the displeasure of dealing with Maria Hummer(noted scam artist) and some lady by the name of Ann(who has the dark hair, purple nail polish and jailhouse tattoos)in the Orlando office. There also needed to be an a... read more
This company agrees to represent and put houses on the market that are not fit to be lived in and have mold along with multiple other city violations. Not only in one property I've lived in but TWO! Management team are very much so team players, with each other, and do not provide resolutions only play the blame game with each other and landlords. They false advertise and lie to get you into the properties quick then it's dead silence when you have any issues. Getting a hold of them once you've made several complaints become... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.3 star rating with 515 reviews.
When is Home Encounter open?
Home Encounter is closed now. It will open tomorrow at 8:00 a.m.
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