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Home Encounter
- Property Management
- Tampa, FL
About this business
Specialties Home Encounter is the largest scattered-site single family property management firm in the Eastern United States. Co-founded by Peter Murphy and Chase Clark, the company was built from its roots in Tampa, FL as a mom-and-pop property management firm, managing primarily low-income single-family and small multi-family properties. Since its conception, Home Encounter has developed into a regional management powerhouse, managing more than 4,000 units at its peak for clients such as Colony American Homes, Progress Res... read more
Location details
12906 Tampa Oaks Blvd #100, Ste. 100, Tampa, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have tried for the past 3 weeks to contact this company regarding a property they manage and or own in the Summergrove community located in Newnan. I own a property beside thier property and they have a tree that is located wat to close to the foundation and more than half the tree is located on my side. I have every right to cut the branches off my property but this would make the tree look hideous so I wanted to work out a deal with this company to take the tree down. They just dont respond to emails or voicemails. I wou... read more
My husband and I were so excited about getting approved to move in and when we arrived with one key for 2 screen doors and 2 regular doors all for one key Julie V. Told us. And come to find out the key only fit the front entrance. We were also advised to do a move in inspection and to our discovery we found the place to be inhabitants to dead and alive spiders & bed bugs, and the window counters where you wound put a small plant or something on was extremely dirty & nasty looking. Especially in the master bedroom closet it i... read more
My home had many issues . The landlord was hardly ever available to speak to . My home got sold to them and they didn't even tell me . Had my rent completely wrong . Rodent problem they didn't fix until months later and I had to pay for it myself. They needed the lease and wouldn't let me renew the lease . The landlord acted as if she never cares. You can't get through on the phone to anyone. Takes forever for maintenance. I would not recommend I have a month left in my house and they gotten my water shut off. They are forci... read more
My family and I have just recently moved in the home with Home river group NC. Not even 30 days worst mistake. We've paid on the 1st all the fees to get into the home. Once in they charged us 4 days later for a airfiliter that we already paid for on the 1st. I paid, so I could contact someone after so I wouldn't gain late charges, no one response. Then 10 days later we are charged for an air filter again. We've been charge for one thing 3 times in 14 days. Now 27 days of living in this home we have no heat, no microwave, no ... read more
We went through the application process and paid the expensive fees after seeing that we met all the rental requirements just to be told that our application was denied due to previous credit history. We met all the requirements, including the credit score so it was very frustrating paying $150 dollars just to find out that we did not qualify after seeing that we met every requirement. We make more than enough to pay the rent. This company is not willing to work with anyone that has a less than perfect credit history so I wo... read more
I've been looking for a home through home river for past month and was denied after several contacts with a rep and their assistant underwriters clearly tells me that we have a better chance on transferring to a different property with no application pending and we did that. but we still received emails that my application is still incomplete till this day so how did they process our applications and declined our refund of $155. talk to a rep online today and clearly told us an application must be complete so we can process ... read more
this place is a scam! i put in an application for a house through a link by email. it was for the wrong house. theyve taken my 150$ application fee and now they cant seem to find where ive paid this fee and will not put my apllication in at correct address. nobody at this place seems compatant enough to help. its been a run around the entire time. would proceed with caution before using this place
A bunch of crooks. Not only do they consistently raise your rent yearly. They will keep your security deposit and then say you owe thousands more dollars in repairs. Avoid renting from this company at all costs.
As a property owner, I have been more than disappointed with HomeRiver group and their management of my property. My tenants feel the same. While HomeRiver group does a great job of collecting rent from my tenants and depositing it into my bank account, they ARE NOT responsive to issues of actually managing the property (the part we hire them for). During the summer, they failed to send out HVAC help when temperatures were soaring above 100 degrees for several days and the unit was not cooling. When they DID send someone out... read more
Frequently asked questions about Home Encounter
How is Home Encounter rated?
Home Encounter has a 2.2 star rating with 520 reviews.
When is Home Encounter open?
Home Encounter is open now. It will close at 5:00 p.m.
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