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Holbrook Heating & Air Conditioning

4.7

About this business

Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today! 

Location details

3140 Sweet Rd, Jamesville, NY, 13078, United States

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4.7710 reviews
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Margaret DuCharme's profile image
Margaret DuCharme 
5 years ago

Holbrook responded promptly to our AC pump leaking. Fixed next day! 

Warren M's profile image
Warren M 
5 years ago

The tech Holbrook sent, Dan, was great. Very competent, knowledgeable, and courteous. 

Jeff F's profile image
Jeff F 
5 years ago

Phil was great and Holbrook responded in under 2 hours when the capacitor blew on my ac unit. Thanks everyone great service! That's why I have been using them for over 10 years! 

Tony G's profile image
Tony G 
5 years ago

Keith F***** and Joe B*** did an exceptional job installing a ********** split AC in our home. It’s clear they are experts in their field and had creative solutions for every issue that arose. They also are a delight to work with. It’s employees like Joe and Keath that always have us calling Holbrook for our families heating and air conditioning needs. 

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Jim M 
5 years ago

Holbrook has been incredible. We’ve had tremendous issues in dealing with other local providers. 9 trips and my units still weren’t totally fixed. Holbrook replaces my whole AC unit and fixed a persistent issue that was a result of previous company not doing their job properly. The cost was extremely fair and the service was tremendous. Adam and Dakota installing my unit were helpful, professional, and fast. Kyle coming later to fix my wiring issue was equally as efficient, professional and easy to deal with. 

Kristen B's profile image
Kristen B 
5 years ago

We were happy with the professionalism and courteous team that came in to install our unit last week. I gave a good review for the follow up call. Since the install we were supposed to hear from Scott about trunk / duct work if needed. We didn't hear and I called because our house will not drop below 70 and in the afternoon will not drop below 72 and it gets humid. The unit is kicking all day pumping air but the house will not cool down past those numbers. We are worried about our utility bill. When I called we were sent ano... read more

Boyce D's profile image
Boyce D 
5 years ago

This review is for a consultation for mini ductless system. Tony is very knowledgeable and come prepared. There was an issue whether a ductless system or just installing a coil in our existing HVAC is more economical. He immediately went ahead and asked his colleagues for his opinion while made me listen on their conversation. I was made comfortable and made a part of decision maker and I like the idea that I was also got educated as a first time home buyer regarding HVAC. He laid out what will happen from start to finish an... read more

Gary Z's profile image
Gary Z 
5 years ago

The techs at Holbrook have always been great. Kevin installed our new air conditioner and it works great. He took time to explain everything about it to us as well as the new thermostat. 

Alma H's profile image
Alma H 
5 years ago

Tech Dave P identified self & had company shirt on, he was very knowledgeable of AC system & cleaned and had working better in short time. Only complaint with company is their communication with other tech as I left shortly after Dave finish & returned to find another Holbrook truck in driveway & Tech stated he was here to do AC maintenance. I told him already done. 

Frequently asked questions about Holbrook Heating & Air Conditioning

How is Holbrook Heating & Air Conditioning rated?

Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews. 

When is Holbrook Heating & Air Conditioning open?

Holbrook Heating & Air Conditioning is open now. It is open 24/7. 

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