Holbrook Heating & Air Conditioning

Kimberly V 

on BBB

4 years ago

The office is a disaster. They keep saying they are just too busy which is a weird thing to say to a customer. We would get text messages that technicians were coming out on days they weren’t, ect. We finally had our AC installed and it’s only cooling my downstairs bc a damper is in wrong position. We had a technician come out to diagnose the problem and said the office would call to schedule an apt to fix. Not shocking that hasn’t happen yet. Pay the extra money to have the mom and pop HVAC company perform the job- I wish I... read more

William M 

on BBB

4 years ago

Mike was efficient and friendly. I’m very happy with this company and the service they provide. Keep up the good work. 

Robert S 

on BBB

4 years ago

Trina was just outstanding! She was Polite, Professional and Patient (with our questions). She worked quickly and carefully and we'd have no reservations in having her come next year, or our annual A/C service. 

David D 

on BBB

4 years ago

Kim did a great job as usual with the furnace cleaning. Additionally, he's a knowledgeable and easy going guy that customers can feel comfortable dealing with. 

Kevin L 

on BBB

4 years ago

Katrina did an excellent job performing my annual maintenance service. She was very professional, and knowledgeable. Great service all around! 

Ryan 

on BBB

4 years ago

Mike Seaborg is the man. Came out for a site survey today. He is Professional, personable, knowledgeable. He even remembered coming out to my house a couple years back. 

Dan F 

on BBB

4 years ago

HORRIBLE!!! John I came to the house and “Sold” the split system, nice guy. Never hear from them again. We call and ask what’s up? They said they have been calling us, liars, I checked my ****call logs, liars. Then Danny comes to the house on a Sat morning, bragging that he is being paid OT to drive the 2.5 hours to look at the job. Ok, we go over everything, says it should be soon. I tell him no greenies for the install. I want a professional job. Well, today they show up. Zero paperwork, no idea where anything is going, as... read more

Edward K 

on BBB

4 years ago

My serviceman was Phil and He did an excellent job performing my annual maintenance check. He was courteous, expert, informative and knowledgeable regarding all aspects of my central a/c system which had been previously installed by Holbrook Heating Inc. I will be requesting his services again for any future needs pertaining to this system. Give this man a raise!!!!! 

Dawn T 

on BBB

5 years ago

I purchased a heat pump from Holbrook’s last summer 2019 and had it cleaned this year for the first time. The gentleman who came was excellent. Very polite, wore a mask and was very respectful. Also felt he did a thorough job.