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Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today!
3140 Sweet Rd, Jamesville, NY, 13078, United States
Get directionsThey have done a good job, but this time I didn’t really see the person so we didn’t get a chance to talk.
Jeremy "Doc" arrived early. He is personable and thoroughly professional. Came with shoe covers to protect floor surfaces and carpet in our house. Serviced both properties with extreme thoroughness, far beyond what other technicians have done. He found unexpected problems with one item and was prepared to repair them on the spot. Courtesy is definitely high on his skill set. He then analyzed a thermostat problem identified by the customer and diagnosed the need for a more specialized technician to resolve the problem. He kne... read more
Very knowledgeable technician. He explained everything. The only Caveat was that **** *****told us that we will have to pay total $79,99 plus taxes. But the company charged $99.99 plus taxes. they did not entertain the request even after repeatedly telling about it and even after showing **** *****papers. I should be reimbursed extra payment
Installation was great. Communication with the office was not very good. No to late return of calls. Hard to get ahold of Hannah who seems like the point person. They communicate with the customer through a “General” email that is not checked for return emails or messages. I don’t understand this. You have to constantly call and ask for the person. I am still awaiting a response from Hannah. Equipment great, Steve and install crew great, on time, capable. Looking at other reviews, the shortcoming is in their office, communic... read more
Wonderful job. Super efficient, open communication, and clean work. Always a wonderful experience with Holbrook.
Always prompt service, always there for us in desperate times of need for our business. Knowledgeable staff that take the time to explain the service. A well run company!
Nick was on time and very efficient. Cleaned and checked out our furnace.
Mike was on time and gave me the detailed estimate fir the work to be performed. good job
Dave P was on time, very professional. Mask on. Very personable as well. Nice job, been having Holbrook do annual maintenance since they installed new Trane furnace and high efficiency tankless hot water heater about 15 years ago. Keep it up
Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews.
Holbrook Heating & Air Conditioning is open now. It is open 24/7.
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