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Holbrook Heating & Air Conditioning

4.7

About this business

Holbrook Heating & Air Conditioning was founded by Randy and Patricia Holbrook in 1983 and was incorporated in 1990. What started as a small HVAC company out of their home has grown into a company of over 200 employees with their son, Randy Jr., becoming the CEO as of January 2013. Our expert technicians can handle any job with accuracy and courtesy to your home and your family. We offer HVAC installation, emergency HVAC repair, and HVAC preventative maintenance on many different HVAC brands. Call our team today! 

Location details

3140 Sweet Rd, Jamesville, NY, 13078, United States

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4.7710 reviews
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Barb S.'s profile image
Barb S. 
4 years ago

They have done a good job, but this time I didn’t really see the person so we didn’t get a chance to talk. 

Hamilton's profile image
Hamilton 
4 years ago

Jeremy "Doc" arrived early. He is personable and thoroughly professional. Came with shoe covers to protect floor surfaces and carpet in our house. Serviced both properties with extreme thoroughness, far beyond what other technicians have done. He found unexpected problems with one item and was prepared to repair them on the spot. Courtesy is definitely high on his skill set. He then analyzed a thermostat problem identified by the customer and diagnosed the need for a more specialized technician to resolve the problem. He kne... read more

Raj S's profile image
Raj S 
4 years ago

Very knowledgeable technician. He explained everything. The only Caveat was that **** *****told us that we will have to pay total $79,99 plus taxes. But the company charged $99.99 plus taxes. they did not entertain the request even after repeatedly telling about it and even after showing **** *****papers. I should be reimbursed extra payment 

Aaron S's profile image
Aaron S 
4 years ago

Installation was great. Communication with the office was not very good. No to late return of calls. Hard to get ahold of Hannah who seems like the point person. They communicate with the customer through a “General” email that is not checked for return emails or messages. I don’t understand this. You have to constantly call and ask for the person. I am still awaiting a response from Hannah. Equipment great, Steve and install crew great, on time, capable. Looking at other reviews, the shortcoming is in their office, communic... read more

Liana S's profile image
Liana S 
4 years ago

Wonderful job. Super efficient, open communication, and clean work. Always a wonderful experience with Holbrook. 

Dan P's profile image
Dan P 
4 years ago

Always prompt service, always there for us in desperate times of need for our business. Knowledgeable staff that take the time to explain the service. A well run company! 

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Neil and Susan W 
4 years ago

Nick was on time and very efficient. Cleaned and checked out our furnace. 

Vladimir D's profile image
Vladimir D 
4 years ago

Mike was on time and gave me the detailed estimate fir the work to be performed. good job 

RD's profile image
4 years ago

Dave P was on time, very professional. Mask on. Very personable as well. Nice job, been having Holbrook do annual maintenance since they installed new Trane furnace and high efficiency tankless hot water heater about 15 years ago. Keep it up 

Frequently asked questions about Holbrook Heating & Air Conditioning

How is Holbrook Heating & Air Conditioning rated?

Holbrook Heating & Air Conditioning has a 4.7 star rating with 710 reviews. 

When is Holbrook Heating & Air Conditioning open?

Holbrook Heating & Air Conditioning is open now. It is open 24/7. 

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