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Hilton Hotels
- Hotels
- Walnut Creek, CA
About this business
Embassy Suites Walnut Creek is centrally located in the beautiful East Bay of Northern California. Our all-suites Walnut Creek hotel is adjacent to Bay Area Rapid Transit (BART), providing easy access to the Oakland (OAK) and San Francisco International Airports (SFO). We're also convenient to corporations such as Kaiser Permanente and John Muir Hospital. Take the complimentary shuttle (5 mile radius) to Walnut Creek's top attractions. Other prominent attractions in the area include Lesher Center for Arts, Broadway Plaza sho... read more
Location details
1345 Treat Blvd, Walnut Creek, CA, 94597, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not recommended for families with small children! My daughter was so excited and felt so special to get a balloon at a family gathering. We came back to the hotel and entered the lobby. Immediately I was told we were not allowed to have the balloon in the atrium. Then as I was deciding if we could just go put the balloon in car, one of the front desk people walked up and we were forced to hand it over at that point. My daughter did not understand why some stranger was taking away her balloon. I was forced to try to find a wa... read more
Business response:
Heather, thank you for taking the time to review our hotel. We apologize for your experience. This was not handled the best way it could have been. We appreciate your feedback and are forwarding on to our managers so that we can improve. Again, please accept our apologies.
Business response:
Dee Kay, Thanks for your review. We truly appreciate you taking the time to give us valuable feedback. Our weekend clientele is frequently made up of families or multiple families all spending the weekend. In recent months we have taken many steps to provide a more controlled environment for the pleasure of all of our guests. The hotel has added additional security and a more significant management presence on weekends. Our maximum occupancy in any room is 4 people in a king suite and 6 people in a double suite. While we ask... read more
We loved the breakfast made to order, the customer service, bar reception and comfortable kig bed in the executive suites. Highly recommend this embassy suites!
Business response:
Thanks for the review, Candyce! We're so glad you enjoyed your stay. Hope to see you back soon.
Business response:
Thanks for the feedback, Ron. We are always looking to improve and we will work to address these issues.
The only thing bad is the fire alarm went off at 530 am False alarm !!!! We are not amused!!!!!
Business response:
Vinnie, thank you for taking the time to write such a long, thoughtful review. We're sorry that you did not enjoy your stay. We appreciate the feedback, and will use it to make improvements. As for the parking, the charge is listed on our web site, and the charges are determined by market rates. Regarding the issues with our employees, we apologize and appreciate your feedback. Those will be handled accordingly. Also, we appreciate your feedback on the beer at the Evening Reception. We will be changing our selection and will... read more
Great place to stay. polite services. Great complementary drinks and breakfast,and very clean. Very happy with my visit
Business response:
Hi James, thanks for the review! We're glad you dug the manager's reception and our breakfast. Hope to see you again soon! :)
The room was nice and spacey, well decorated, and refrigerator and microwave for convenience. They had a great complimentary breakfast buffet as well as a complimentary happy hour. What more could one ask?
Business response:
Thanks for the review, Jamey! Glad you enjoyed your stay. Hope to see you back soon!
Indoor heated pool, very warm jacuzzi, evening complimentary non-alcoholic and alcohol drinks served free. Complimentary breakfast from 8-10:30 with cooked to order selections. Inside pond with koi fish, very quiet, nice, serene,ideal place for a quick escape/getaway from home.
Business response:
Thanks for the review, Jade! Hope to see you back soon. :)
Frequently asked questions about Hilton Hotels
How is Hilton Hotels rated?
Hilton Hotels has a 4 star rating with 2,206 reviews.
When is Hilton Hotels open?
Hilton Hotels is open now. It will close at 6:00 p.m.
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