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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After my daughter reserved a car a month before arriving she got to the airport at 1:00 am and was told they had no more cars available. She would have to wait around for 3 to 4 hours until they got more cars Or take an Uber to Naples and come back to Fort Myers airport the following day I have tried to contact customer service via phone and they told me that wasn't their department I needed to contact customer car. I emailed customer care and nothing has been resolved as of yet. They asked for a booking number which I gave ... read more
NO customer service. The car died an hour after picked up. Hertz did NOTHING to help the situation. We PAID for Lyft to bring us back to the airport and were not even reimbursed for that. Hertz has been completely unresponsive.
Reserved a van a month ago in March 2022 for pick up on April 19, 2022 at the Hertz location on Miles Rd in Bedford Hts Ohio. Already paid for it online .. when I came at 9am to pick it up the office attendant said none were available and made no attempt to contact me prior or assist in finding another van/truck at another Hertz location. I was moving and needed a van asap .. she told me to go to UHaul .. so I did and got a truck an hour later. Warning don't rent from here because they probably won't have a vehicle even thou... read more
DO NOT GET A RENRAK FROM MCO AIRPORT IN ORLANDO FLORIDA! I had already pre ordered on line. When I first got there a lady attuide was so UNPROFESSIONAL! I asked for a manager who seem to apologize for his employer behavior and continued with the check out. As I pulled out of the airport to get on the highway with my family in the truck. Trying to stop at a stop light the BREAKS GAVE WAY! (YES NO FREAKING BREAKS!) WE HAD TO GO BACK WHEN WE DID OH THE TREATMENT that I and my family received was horrible scary and just nasty.... read more
What a rip-off! Do NOT use this company. We rented a car from them for a business trip. It took us two hours to finally find an attendant at the Nashville airport and pushed our reservation up one day, from 4/2 to 4/3. We returned it at 6:45 AM which was the day following our reservation date. That gave them reason to change the reservation charges for daily rates 100% ! They would not work with me at all and just said it was company policy. I WILL NEVER RENT FROM THIS COMPANY AGAIN!!!
After pre-paying for a car rental for our coach for an out of town meet, the car died after reaching his first destination from the airport (William P Hobby in Houston, TX). He was then told to buy a battery for the car to see if that helped! For their own car! He did not do this. They refused to send a replacement car, told him to use Lyft and he would be reimbursed. This was in January of 2022. We have received no reimbursement for the car he could not use for the time rented nor the Lyft he needed to use to get back to th... read more
I reserved a rental from Hertz. The confirmation said to pick up at 12:00PM. I arrived at the Hertz rental Agency about 12:10 and they were closed. Called Hertz customer service - took about 10 minutes to talk to a person- was told the office closed at 12:00 noon and there was nothing they could do to help expect cancel the reservation. We were to leave for our trip to Florida the next day. Very, very disappointing.
I booked a car through hertz website. The branch was closed the time of picking.up the car (changed working hours). The day before I received an email to confirm pick up time and place. The booking was cancelled by hertz. I called customer services on Saturday and I tried to.pick up a car from another branch, but could not do it with out a new booking an extra $250. I had to rebook paying $600 for 4 days instead of $450 for 6 days. Hertz did not take responsibility for lack of communication and overcharged me as well as I lo... read more
Hertz increased their rate without notification. It has been impossible to get the issue resolved and their practices are fraudulent
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,561 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 6:00 p.m.
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