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Hertz Car Rental

1.1

About this business

Location details

3147 Duggleby Dr, Cody, WY, 82414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.11,561 reviews
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Deborah C.'s profile image
Deborah C. 
3 years ago

This company promised after returning my car I will get a $200 deposit back. Instead of giving me my $200 deposit back they charged me more than double for my rental. My original estimate was $183 and they charged me over $411. I currently have a dispute with my credit card but I'm not hopeful because if they're deceptive practices. I will never rent from Hertz again and recommend that you stay far away 

Scott C's profile image
Scott C 
3 years ago

HERTZ IS THE WORST. I rented a car last year, they over charged me, did not cancel a reservation and attempted to double charge. Then they put through extra charges on my card for no reason. 1 month after returning the car they sent a letter saying I stole it and would be charged if I dod not return the car. I had to contact them multiple times to clear this. THEN a year later they charge my card again and now I have to go to ************* the whole thing out again. I will NEVER use HERTZ EVER! Please save yourself the hassl... read more

Vicki S's profile image
Vicki S 
3 years ago

They have not returned my $200 deposit and my car was returned in good standing over 2 weeks ago. They told me it was released, it has not showed on my credit card statement and I've even called my financial institution and they've confirmed it has not been returned. 

James L's profile image
James L 
3 years ago

Rented a car from Hertz for a trip because our vehicle was acting up. On the day of the return I called Hertz customer service to find out how much it would cost to return the car to a Hertz location about 10 miles closer to my house, The representative told me multiple times that the charge would only be $10.00. I got my final bill and I was charged hundreds of dollars more. When I called customer service I was told that they would not reduce the charges and that because I returned the vehicle to different location they cou... read more

Tawnna B's profile image
Tawnna B 
3 years ago

By far the worst car rental experience my husband and I have ever had!!!! We showed up to our 9am reservation and they only had two cars Available for rental so they automatically upgraded ** to a VW Tiguan since we thought we were getting a deal on the upgrade we started our road trip from ** to WA. Not even out of ******** the check oil light started flashing and we have to pull off the road. The oil pan was barley had any oil in it so little that it didn't even show up on the dip stick... so we called the hertz **********... read more

Dr. George A's profile image
Dr. George A 
3 years ago

Allowed prepay with Visa Debit card, but when we went to pick up car in STL, the Visa debit card was not accepted and no other card was allowed. Would not return the $568 prepay that was made over the computer and would not allow us to get a car 

Venus J's profile image
Venus J 
3 years ago

I got a charge a month after I got my deposit. It seems like a cashier used my card on file because I shouldn't have been charge a month after receiving my deposit 

Lena L's profile image
Lena L 
3 years ago

Hertz is no longer the top car rental company! They became fraudulent and scam!!! This was the worst car rental experience I had. I rented for 14 days. But due to personal issue, I need return the car just one hour after I picked up the car. I was getting into their store and asked first before I decided to return. After confirming I just need paid for one day and would get the rest 13-day money back, I did it. HOWEVER, right after I returned the car, front desk guy told me I need to call Hertz customer service to check the ... read more

Jonathan W's profile image
Jonathan W 
3 years ago

I reserved a car in Milan, Italy on 8/9/22. I did not realize iI reserved an electric car. I was hesitant but the woman at the check in assured me that there were plenty of charging stations and Hertz and Shell had an agreement with charges. Well I never saw any Shell stations and using an Italian charging station with a US address does not work. I ended up switching to a gas car after a fiasco trying to find another Hertz outfit before the charge ran out. After giving my review from an automated Hertz response about my rent... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.1 star rating with 1,561 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is open now. It will close at 6:00 p.m.  

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