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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Showed up on 9/30/22 and Hertz did not have any cars as 5 people with luggage were sitting there doing nothing but waiting. Tried to cancel my res but since it was Priceline im stuck with the same loop of nobody is responsible!! Hertz sold all their cars during Covid and now since we have a chip shortage they are out of cars. They didnt even call me to let me know so you'll show up for nothing!
DONT USE HERTZ. Although i returned the rental with a full tank of gas, they still charged me for a full tank of gas. THEFT!
Had a reservation for more than two months. Called me two days before I was supposed to pick up the vehicle stating it's not available and they were going to have to give me a different vehicle. The vehicle received was not comparable and was dirty. The vehicle experienced mechanical issues, causing me to spend time on my vacation at a mechanics shop. Found out the issues were very dangerous, putting me and my family in danger. Complete neglect on behalf of Hertz to send us out in a dangerous vehicle. Returned the vehicle an... read more
I rented a Ford Explorer SUV at the Saramento Airport Rental Center. Upon returning the vehicle to Hertz, I forgot my leather encased laptop. When I remembered that I left it in the vehicle, I was able to get to the rental center in time to retrieve it prior to getting on my return flight. I was puzzled about the fact that no one from Hertz called or emailed me to tell me that I had left my laptop in the vehicle. When I called Hertz the day I returned from my trip to complain that I was not contacted by Hertz, I was told by ... read more
Hertz Cancellation website email: Unfulfilled reservation Dear Hertz I made a reservation for an SUV rental in ****** starting Fri 02 September 2022 02:00 PM until the following Tuesday. On that Friday morning I received a call from the Rental location (**** *******************, ******, ** *****) telling me that my reservation had been cancelled. When I asked why they told me that they had accepted rental extensions for previous rentals. When I tried to clarify why they extended other reservations knowing full well that my r... read more
I rented a 7 PAX vehicle less than 24 hrs ago, and the battery died this morning. I request emergency roadside assistance and they jumped it and had me go exchange it at the franchised HERTZ rental center at the airport. That’s the good part. Upon arriving, a female attendant approached with a very negative attitude holding her hands out for the keys, not asking who I was, why I was there, or remotely caring about what the issue was. She was seemingly upset to even have to step out the office. She locked my personable belong... read more
If I could give Hertz 0 stars I would! The experience we had was horrible! My wife and I were on a business trip and flew into Midway Airport around 9:30 p.m. and went to go pick up our rental car that we had reserved, paid for a month in advance. Before arrival to midway we logged into the Hertz app and confirmed that we were going pick up the car. Upon arriving we were told to go out into the parking lot to pick a car. We do so, and come to find out there were no cars available. When we got up to the customer service desk ... read more
I rented a Hertz car in Albuquerque NM. Car was ok until I had a flat tire on a highway. Found the front left tire in awful condition! Extremely worn out and treads were showing! Looked for a jack and guess what? It was broken and unuseable!! In addition, the wheel was badly misaligned. In order to drive straight, the wheel looked like at 30 degrees to the left. Very bad experience. This is not the same Hertz as it was prepandamic. It was the best car rental company.....No more!<br />
I booked a car from Asheville NC to Harrisburg PA for 9/25/22 10am......showed up only to be told they didn't have a car for me. UNACCEPTABLE!!! She said they were expecting a car back that didn't get returned. Your confirmation number mean NOTHING!!! She offered to call me when the car came back. NOPE. I rented a car from Avis....for less money.<br />
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,561 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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