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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars I would! No one can help you, they never answer the phone and are completely ignorant. They send you on a wild goose chase to extend your rental, when you were involved in a car accident that wasnt your fault. TERRIBLE CUSTOMER SERVICE.
Hi, My name is ************************* I recently rented a vehicle on 12/22/2022 at 4:56 p.m. at your lake ******* HLE location I've attached my rental agreement to this email. Shortly after 10 pm (3 miles from my house) the check engine light came on and a message appeared saying power reduction. Being that it was so late and outside temperature was below 30 degrees. I slowed down to 30mph till I reached my house. I shut off vehicle opened the hood to find the oil fill cap not screwed on and motor oil all over the engine.... read more
Even with a reservations, I still had to wait for them to clean the car and go get gas!!! Well the car was still dirty on the inside. Literally dirty seats, dashboard... nothing was cleaned. Well the worse the part that I am extremely bothered by is when I'm putting the gas back in the car, I lift up the middle consult and there was a weed ***** in there. I literally was riding around all weekend with drugs in the car. The same car that I sat and waited a total of 42 minutes to be cleaned and gas up. I could have went to jai... read more
Useless. I got there and they told me there was a 5 hour wait to get the car. They told me regardless of what I rented I had no option of what can I would receive 5 hours later. They gave no ability for me to get a car at another location later and honor my original agreement. No location picks up the phone. No one in corporate customer service will do anything for you besides help you start another reservation. They will never confirm they really have cars for you. They will never help to adjust any prices. They do not care... read more
Hertz is running a gas scam. Returned with a full tank and had a credit card charge pop up for $80 a month later. I called and asked about it and they said they had to fill it with 8 gallons of gas. Total BS!!!! Save your receipts if youre dumb enough to use this company because they will s**** you.
Never, never, never prepay for a car with these clowns. I had flights cancelled. Changed my reservation once they added 250$ then couldn't pick up car due to flights cancelled and was out 750.$ So much for being a gold member. What a joke.
Worst rental I had ever had in Libertyville IL Hertz location. I was asked if I needed the Plate Pass I told the clerk "No, I have my own I PASS I will use." I was still charged tolls and fee for Plate Pass,. I submitted a request for reimbursement with activity and receipt from MY Ipass USAGE DURING THE CAR rental period and PLATE PASS HERTZ and they reimbursed the fee but not the tolls because they claim "The date, time and location does not match their Plate Pass vs my IPASS". This is ridiculous ,as I am the only one with... read more
Got a rental through my insurance company with a deposit from me. Returned the car clean and full of fuel. Haven't received my deposit back yet. Always get the runaround from customer service. I've come to the conclusion this company **** people off at every turn. I would not recommend renting anything from them. Efer!!
Horrible experience. I had 3 vehicles in 4 days due to mechanical issues. My I was over charged for fuel and they couldn't give me the daily rate on my documentation for the refunded days. I rented a ford fusion for the Union City, GA location and the vehicle from first sight I could see it had body repairs. Within four(4) hours of having the vehicle, I get stranded at a gas station in Alabama. Two days late the engine light comes on out of no where while I'm driving. Exchanged the vehicle 40 minutes away from my location an... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,562 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 6:00 p.m.
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