This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am appalled at how poorly Hertz has treated me. Back in September they mis-charged an additional $545. After dealing with the customer service merry-go-round, I was able to get that refunded. Then in December, I started receiving bills for the $545. Back to the customer service merry-go-round and again told it would be taken care of. Now, Hertz has sent it to collections and I’m getting hounded. I have near perfect credit but thanks to an appalling mis-management by Hertz, I’m getting hounded for something they rightfully ... read more
They are liars and thieves. They told me I wouldn't be charged an additional driver fee when I rented my vehicle, but I was when I returned it. I was told to just call for a refund, but when they are contacted to approve it, they denied it. AVOID the Celebration office in Florida<br /> <br /> <br />
Yall killed my mother I will get justice for her.
Hertz company keep ripping constumer off...they over charge services the we don't need...pay attention to you contract and like me and families members, friends will not rent car from them anymore.
Trying to repeatedly charge me $81 and it declined and now they $300 without even returning the $500 deposit fee that was done using debt card! How are they still allowed to do business? is a total scam, I even got automated phone call saying I didnt return the car! And no one can be reached when called!
If I could give a negative star review for Hertz, I would. Hertz had charged me additional fees and for gas after I returned it with a full tank. They have inappropriate billing and business practices. Take your business to an alternate vendor. They want the customer to have the burden of proof, and their customer service is terrible!
Rented a car and prepaid; when I went to pick up the car they asked me about coverage for accidents or issues - I had paid online for the extra insurance coverage and I believed I was confirming that decision, the guy at the counter said scanning my credit card was routine and it wouldnt be charged anything that I hadnt prepaid. After I returned the car I was charged an additional $300 to my credit card - the original total was under $500.
They continued to over charge me for the LDW, $200, when i showed proof of full coverage with state farm and my State Farm insurance company emailed a letter to present to them, stating i was using my insurance not theirs, theirs they said was optional as long as i had full coverage. They still charged me. Their policy is to make money i get it, but that’s fraud. Don’t trust this location. The communication is horrible, and theres no integrity.
Rented a car 1/13/22. Small car, not clean, had almost bald tires. Oh, By the way, it is in Denver Co. That was just before the storm. Temps under freezing and snow. Tried to update, Wouldn;t take my Credit Union Card. Card say Debit/Credit. Tried calling every Number listed for any Hertz Office.NO ANSWER Would not recommend Them to ANYONE. BAD BUSINESS!!!<br /> <br /> <br />
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,560 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com