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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Even with a reservation it takes over an hour to get a car. Worst experience ever.
DON’T USE HERTZ! Zero rating. How is this company in business?? We made a reservation through Expedia and paid over $450. We get to the rental office and the employee kept trying to sell us the Hertz car coverage. I kept declining and told her I purchased the coverage through Expedia. She then tells me I have to put an additional deposit so I gave her my debit card. She then said by using a debit card, I’d have to pay $600. I agreed. I gave her my card and then she said she can’t continue with the rental process because the ... read more
Hertz seems to be about short $ not long term customer service. I am a long time 5 star customer, treated like a 1 star. They didn't have the vehicle I reserved for me and then charged me for a no show, I had never clicked on prepay. I never use prepay for business travel. Their customer service is " no customer no service. You cant reached a human for a long time and when you do they refused to transfer me to anyone and even refused to give me the name and address of their senior executives. Very frustrating
Rented a car in Pensacola FL in May 23, waited 42 minutes in line at the terminal then another 20 minutes in the garage only to be told they didn't have the full size car I already paid for, offered me a truck, ect.. Needed that car for my dad's 90'th birthday.. ended up with an upgraded compact that didn't work for anything. What a joke these people were, unprepared, inept, that's the last time for me. What a disappointment.
Don’t rent from Hertz. Period. We reserved a car in San Jose, Costa Rica. It was confirmed a week before our arrival. There were no vehicles available whatsoever on our arrival. We were forced to pay more than double at another agency since we had no existing reservations there.
I had an awful experience with Hertz. I rented a car due to car repairs and was able to return the car early. When I spoke to the representative at the pick up location to inquire whether there was a penalty for returning the car early she said there was not. That was not the case. After returning the car early and calling billing, where I encountered two unprofessional customer service representatives I was told that I would be penalized for returning the car early and that I "should have called to change the reservation an... read more
The employee was very friendly and polite so I am very appreciative of that. However I reserved the vehicle 2 days in advance amd paid for the insurance and they failed to tell me when I reserved the vehicle they would need to charge me a 500 holding fee... for what exactly??? I paid for insurance. I get a deposit but 500 seriously I wasn't even going to have the car but maybe 10 hours maximum. To top it off i wasted 3 hours of my time to drive all the way there and now back home because they failed to state I'd need a depos... read more
This is the absolute worst car rental company. Do not rent a car. Stop and find a different car rental company. They rented me a car in Philadelphia from a location about 20-25 minutes away from the airport that was sketchy at best. They tried to give me a NASTY DIRTY ford explorer and was willing to take off $20 and we could go get it cleaned! WTH I don’t want to take time away from my vacation to get a car cleaned. Rented me a Kia optima and then never put it on the agreement, just changed the price. I drove it in Philly, ... read more
They are THIEVES! DO NOT rent from them. Rented a car for a month in Nice France and spent well over $1000 for the rental, took pictures at pick-up (except small parts like the review mirror casing) as no one is there to verify the vehicle condition with you. Guess what? Upon returning the car 30 days later at 4am (again no one is there to check the vehicle), they supposedly found a minor scratch on the mirror casing. I emailed them, asking for proofs and they sent me 2 pictures that show NOTHING!!! Now I am taking this up w... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,560 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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