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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rent a car from cedar Rapids IA airport at 8.44 PM and I returned the next day at 11 pm . So I'm late 2 hours and 16 minutes. So the charge me another full day . My rate with insurance is $105.11 I call Hertz Customer service and she doesn't resolve the issue. That why I'm here. The charger my Credit card $189 and some change. I didn't expect what they charge me. I'm not happy with what they did for 2 hours and 16 minutes
I feel I need to preface this review by stating that the SOLO counter worker (not manager) did her best and this is not HER fault at all, she went over and above to help remedy the situation INCLUDING donning cold weather gear to go personally clean a vehicle for us. SHE is the only reason that I didn't give the whole experience one star. I reserved (a week ahead) a large 7 seater on the HERTZ website and not through a 3rd party website because I NEEDED to seat 6 adults and wanted to make certain that we had the room that we... read more
DONT RENT FROM HERE. Hertz was absolutely terrible to deal with. We have been a Gold Member for some time and I had an issue when I went to pick up my car at the Tampa airport on Jan 29, 2022. Once we realized there was an issue I asked for a manager to help. ***** was literally the most immature, ridiculous person I have ever met in a manager position She was loud, nasty and provided absolutely no help. Was a terrible representation of a company. Thank goodness there was a Enterprise at the same airport. They were the exact... read more
My son was in an accident with a driver of a Hertz rental car. He was not at fault in the accident. It has been a month and a half and they still have not finished their work to allow us to take his vehicle in for repairs. This is utterly ridiculous for the amount of time that this takes. I'm completely floored by their lack of care. I'm sure had the situation been reversed, they would not have taken near this long. This shows a complete lack of care for people when it comes to their business practices. I will NEVER recommen... read more
I made a reservation with Hertz online, picking up from SJC today and returning in 3 days. It was prepaid but I had never received an email confirmation and the reservation didn't show up in my Hertz account. At the airport Hertz counter, they couldn't find my reservation. They also didn't try to be helpful in any way either. I have asked the credit card company to dispute the charge. I'm extremely disappointed with Hertz and will not rent a car from them again.
Filthy car, lights on dash, windshield wipers not working properly, paraphernalia in car!!!! no response from complaints, promised contact from management (no contact).
Have already given review on Hertz website! DO NOT RENT FROM THEM!
Zero star company is my review after 30 years as a gold Hertz member. On January 20,2022 I departed Palm City Florida with a 4 hour window to return a car to Orlando international airport. After driving 10 minutes, and about to get on the limited access Florida turnpike, the car electrically dies 500 feet from the entrance at a major intersection. Following Hertz protocols I called to request emergency tow as I had a narrow window to make flight and since emergency flashers would not work I almost got rear ended 3 times. The... read more
Hertz Oak Park, IL is racketeering it's customers. Over two hours to receive a car with half a tank of gas (I have photo proof of mileage and tank gauge). Time stamping receiving paper work as 8:15am. Inspection email time stamped at 10:21 am , Car was not in possession until 10:55 am and upon return of rental Hertz trying to charge for full tank of gas and Two extra hours. Zero Stars for fleecing their customers. $200 extra charges billed at rental agreement. Those charges "disappear" from credit card statement as per agent... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,561 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open tomorrow at 9:00 a.m.
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