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Hertz Car Rental
- Transportation Services
- Cody, WY
About this business
Location details
3147 Duggleby Dr, Cody, WY, 82414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rented a car on 2/7/2022 and returned it on 2/9/2022. When I picked up the SUV, they told me they would email my rental agreement. While I was still at the facility, I kept telling the rep I hadn't received the agreement. He told me it could take a few hours. I had to be in San Antonio for business so I couldn't wait. I didn't receive the agreement until the next day. HERE'S THE BAD PART... I prepaid the rental, but when I went to pick up the SUV, they said my personal card was declined so we gave them the corporate card. ... read more
I rented a vehicle and I got my final receipt , and then they were charging me an extra 288 dollars , so I disputed the charge and my credit card company also saw my receipt and didn't pay it , so they kept in billing me , I finally gave in after months of them bugging me , they cashed my check 1-26-22 for the 288 and now they're still billing me AGAIN !! So now I'm calling the 1-800 number and it's been busy since I started calling, I will never rent from them again and neither will my immediate family , they lost a whole f... read more
I used hertz to get home a couple years ago when my car got totaled in Georgia. I had a similar accident in South Carolina and expected another smooth experience. I called the local location only to be told that they don't do one way rentals. I went online and booked a one-way reservation with no trouble, however upon arrival I was refused service because the receptionist recognized my name. He wouldn't even check my confirmation number, simply refused me service because "We don't do one way rentals" I do not appreciate bein... read more
Although we made our reservation two days ahead, the car reeked of cigarette smoke when we turned on the climate control. I am asthmatic and had to ride for 3 hours with windows down and had to wear a mask as well as use an inhaler twice. I will never rent from Hertz again.
Bait and switch!! On the 8th of February 2022, I picked-up a pre-paid rental from Hertz in Phoenix, Arizona. After pre-paying $470.16 for the rental which included four additional taxes and fees, there were additional charges for the same taxes added when I collected the car. Even worse, the woman at the check-out line asked if I wanted to purchase fuel at $3.68/gallon which is cheaper than most filling stations in Phoenix. I was never told that I was being charged to refuel an empty tank. Therefore, if I return the car less... read more
Worst ever! New Orleans Convention Center location employees are bullies and thieves! They knowingly give false quotes , tack on fees, and create bogus charges! SLIMY BUSINESS ALL AROUND! I called every week ( as instructed to extend my rental) suddenly I get a robo call that my car is overdue and I'm being charged with late fees. When I go back to the rental location the employees pretend they didn't speak to me and then a manager threatens to charge me an additional $400. for a "cleaning fee" insisting the white specs on t... read more
My car was in the dealership shop for repairs on 11/10/2021. I had to replace the original car after a few weeks due to an engine light coming on. On the Eve of Thanksgiving I was working and I shut the car off and when I returned it would not turn on. I called the roadside assistance number and the person was wonderful and explained she dispatched a person and the wait time was one hour. After the gentleman jumped the car he stated Do Not Turn this Car off. The battery is shot!! I called roadside again and the person gave m... read more
Just a heads up about Hertz Rental Car in Colorado Springs. My son is a first year cadet at the Air Force Academy. He is an 18 year old kid. He was picked up from the base to rent a car he had reserved. He didn't realize he needed an actual credit card. It wasn't specific on the website. His debit card wouldn't work. They said there was nothing they could do to help. We couldn't FaceTime the person at the store and use our credit card. They said they couldn't give him a ride back to base. And they just put him out in... read more
On 12/23/21, I rented a truck from Thrifty @BWI in Maryland (owned by Hertz). We rented the truck to move some things to our son in Florida. I didn't notice the condition of the bed of the truck until I got it home and we started to load our containers. There was construction debris such as drywall remnants and boards. Once we arrived in Florida, I happened to notice that the front tires were dangerously worn - to the point the wire/cords were showing. We could have been killed if either of those front tires would have blown... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 1.1 star rating with 1,561 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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