Hertz Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Hertz Car Rental

1.3

About this business

Location details

1225 WY-22, Jackson, WY, 83001, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
1.31,831 reviews
Select a rating
Gina R's profile image
Gina R 
3 years ago

Gina - NM I had a reservation with Hertz in Houston. My car was to be rented for 3 days for a total of $286.36. I accidently booked it at the wrong airport and when I had it switched over to Hobby Airport in Houston I was now being charged $603.15!! I spoke to several people asking if they can honor the amount/price I booked the car at and everyone was extremely rude. When I get onto the Hertz website now for Hobby Airport I can book I can book a SUV for a full week at 450. alot cheaper than what I paid for 3 days. NEVER go ... read more

Christy P's profile image
Christy P 
3 years ago

Let's you book and confirm online then when you show up at your scheduled time they tell you they don't have any cars. No reliability. Stuck 😫 in Hoover, AL 

Connie M's profile image
Connie M 
3 years ago

In Nashville Tn Charlotte Ave location on July 26 2022 I left my jacket in the black jacket on the back seat in a Nissan Versa I went the next day July 27 to retrieve it NO ONE SAW IT and it had my jewelry inside the pockets. The manager went to ask the employees that clean the car did they find a jacket they said Quote the Versa is gone. I said okay who cleaned the car the guy look nervous and said there was no jacket. Sad world we live I will be making a complaint. Oh yeah Hertz pay for all them tolls I ran threw and parki... read more

Tom C's profile image
Tom C 
3 years ago

Had a medical emergency requiring us to return to our hometown hospital early for an emergency surgery; at the advice of a Pediatric Neurosurgeon. Contacted Hertz within 24 hours of our prepaid week rental, with these special circumstances. We agreed that I would return the car 3 days early and was to receive a prorated refund for those 3 day's. Original 6/23-6/30 rental. Called 6/24 AM, made an agreement, returned 6/27; and company kept funds through 6/30, proving to be untrustworthy. A confirmation email was issued at th... read more

Cindy S's profile image
Cindy S 
3 years ago

I made a car rental reservation through ********* to pick-up a car at Hertz in Buford, GA on July 15, 2022 at 12:00 pm. I went to the store at 12:00 pm to pick up the car, and the store was closed. There was a sign on the door which said it was CLOSED ON SATURDAYS AND SUNDAYS. Why would I have been able to make the reservation through HERTZ and PRICELINE in a time slot when the business was officially closed????? I had a family and business vacation planned to leave straight from the rental. I was extremely frustrated. We we... read more

Peter K's profile image
Peter K 
3 years ago

When I traveled to Denver Co on vacation, I hoped to have a relaxed enjoyable trip. My experience with Hertz falls into 2 categories. The first was with the representative when I picked up the car. The fees were increased by $185 for incidentals that were never explained when the rental was arranged. Then he tried to convince me that my car was too small for my golf clubs and 'offered' a car that double my costs. I could have fit 3 full sets in the trunk of the original car. He then pushed insurance for an additional $400 ... read more

Rachel S's profile image
Rachel S 
3 years ago

Heartz is terrible. The reservation was fine and the car was fine but they charged me $500 deposit, and they charged it IMMEDIATLEY. Then they hit me with another $100 after I dropped the car off saying that was because the file hadn't been closed yet. Then the next day they charged me ANOTHER $100 with zero explanation. So all in all my less than 24 car rental cost me $1000. They are the worst and we will never go back 

Elmer J's profile image
Elmer J 
3 years ago

I Received a car rental on 7/08/22 through 7/13/22 and was told by a Rep to expect 406.00 to be withheld from my account until the vehicle is returned at the HERTZ car rental location, clarksville Indiana as of right now I have Two separate charges a total of 700.00 charged by HERTZ on my Account and I haven't received a credit returned to my account, so as right now HERTZ Rental went back on their word. 

Philip R's profile image
Philip R 
3 years ago

Be very careful. I went online, made a reservation and paid. I picked up the car, returned the car with no issue. I saw on my credit card that Hertz had billed me the original amount and then also billed a higher amount in addition. I called to inquire and they stated it was a mistake by the agent. They said they would refund the amount I paid online leaving me with paying more than my original reservation required. My main issues are: 1) How do their systems allow for customers to be billed twice for the same rental? 2) ... read more

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 1.3 star rating with 1,831 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com