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Hendrick Acura
- Car Dealers
- Charlotte, NC
About this business
Location details
6824 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The worst experience ever. 4.5 hours later after picking out the car in 30 minutes. I felt dirty and taken advantage of when I left. No integrity, coercion and lies!!!! Buyers beware!!!! Unfortunately there is no consumer protection once the contract is signed. I was told that I had to finance thru American Honda Credit because it was a new vehicle. They quoted me 7.44% interest and no other lenders were offered. I have excellent credit and called a credit union the following day and got 4.74%. Still high but not for todays ... read more
Merriam ****** has been nothing but aggravating to me. I bought my Highlander brand new from them,and the salesman told me that mt navigation would be updated for free as long as I owned the car. Well like most salesman they leave now they dont want to cover my upgrade to my navigation. I cant even get *************** to call me back have called her several times the first time I talked with her she said she would call me back the next day well no call after 3 days so I called her back left message to call me back no respons... read more
The worst service Ive ever had in my life from the service department servicing my vehicle from lying about the issue causing me to come several times spending more money lying about a loaner car that turned out to be a rental at my expense to neglect to damage to the vehicle misleading me and avoiding me and that to say the Least
***************************** ***** of ****** will not sell me a vehicle unless I pay an additional $5500 over the **** in dealer added options. The vehicle I was attempting to purchase is not even built yet, and won't be delivered until 2 months from the time of this review. I told them I wanted to purchase 3 of the 7 dealer added options, but that was not good enough for them. I explained that the car has not even been built yet, and that I could understand the logic if the car was on the showroom floor with these items pr... read more
we purchased a 2021 high country Tahoe 3 months ago, we needed them to look at the transmission and several recall issues. When I called to schedule the appointment i asked for a loaner car that we were promised if we ever needed to bring in the truck-the lady I spoke to said they don't give out loaner cars, then said they do after I explained that I was told they do, she then said oh it's based on a 1st come basis. My boyfriend gets to the appointment they didn't have a car for us sent him to hertz to get a loaner car, he w... read more
They sold me a vehicle that never passed emissions. My brakes was making noise 4 days after purchase. If if wasn't for the tag off letting me know that this vehicle has never passed emissions. I do have an attorney and working on this. Please make sure you check vehicle complete they are selling cars that are not fully been checked. The sales rep keeps ignoring us and now that I have an attorney dont know who I am. I was sold a lemon and even got into an accident due to the brakes I been calling since the 4th day I had the c... read more
It's with a really heavy heart that I even write this review I have shopped with *****************************'s ****** for at least 13 years with three different vehicles and the service of the last two to three years has been lacklustered best. I have faithfully serviced my vehicles with them over the years regardless of price. Starting 2 years ago I had an issue where a text smashed the gasket that holds the oil into the bottom of my vehicle during an oil change and upon taking the vehicle back I was told that I had oil l... read more
********************* killed it helping my dad get into his new car! ******* our salesman was amazing helping us out!
Sold me a used 2012 Acadia and a $400,000 warranty with full knowledge of its condition and will not the vehicle
Frequently asked questions about Hendrick Acura
How is Hendrick Acura rated?
Hendrick Acura has a 4.7 star rating with 7,820 reviews.
When is Hendrick Acura open?
Hendrick Acura is open now. It will close at 5:00 p.m.
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