This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hendrick Acura
- Car Dealers
- Charlotte, NC
About this business
Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more
Location details
6824 E Independence Blvd, Charlotte, NC, 28227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went in for a routine oil change at Hendrick Mini on 10/7/21 that should have been covered under my 3 year “free maintenance” for my 2019 Mini Cooper S that I purchased brand new. Car only has 11,000 miles on it at this time. Was told about a 1.5 hour wait so I told service advisor, Jason S****, I would wait in lobby as it is a long distance to home. Received a phone call 2 hours later on my cell phone that car was ready and the person who called my cell said, “oh, we didn’t know you were here.” Never received one progress o... read more
I have had numerous occasions when I have brought my car in for service here at East Bay BMW, and I have received my car back with incomplete or poorly done work. This has necessitated multiple return visits to fix problems they have caused or left unaddressed. Today was criminal, and I am warning you your car is in danger if you let them touch it. Today I picked up my car from getting the 4G telecom retrofit installed. They didn't code it correctly the first time and gave me my car back with no telecom services, so I was ba... read more
Simple and short-- my experience via the Hendricks Lexus in Northlake would suggest you avoid this dealership group no matter where you are. NOT GOOD! I considered my experience as bait and switch---which included a call from the manage of the dealership... 1975 type car sales from my POV.
Dale Earnhardt Cadillac Tallahassee is the worst dealership to buy a car from. They don't care about customers just dollars. I will never buy a car there again. Purchase a new car with a used car experience
Where do I start, I bought a brand new 2021 es350(drove it off the lot with 3 miles on it) from Northlake Hendricks, I had my car a minimum of five months before issue started to happen, The first issue was my keys were not registering that they were in the car which started three months into my brand new car around five months my Apple CarPlay completely De-programmed itself, A month later my sunroof broke I had spent about eight hours trying to get them to pick up my car because my sunroof wouldn't close another month late... read more
Honda Cars of McKinney advertised a car online for $24.247, My daughter went through the process of getting qualified, as she was on her way to the dealership she got a text stating the car would be an additional $5000. This was due to "updgrades" they had added after the listing, like Nitrogen and lo jack. When I spoke with Tony, the salesman who was handling the deal. We made it very clear that this was bait and switch, and unacceptable. Tony then said he would have to ask his manager about removing these "upgrades", so I ... read more
On 8-13-21, we were contacted by an associate from RICK HENDRICK CHEVROLET BUFORD in relation to a used 2019 Chrysler Pacifica Touring-L w/S Appearance Package - Stock #: MXXXXXA of which we had requested more information about via the website. My husband was VERY SPECIFIC in letting the associate know that it was the only vehicle we were interested in seeing because we had very specific requests. We were then told the vehicle was still available for purchase. Due to the very high demand of this specific vehicle (especially ... read more
I had a appointment scheduled way in advance Tires, tuneup, inspection Appointment time was for 2:00 As of 5:30 I'm still sitting here in Lobby My husband & I have purchased several vehicles from this location As of today WERE DONE ! I will be getting another Yukon in January, we will buy dealership that appreciates its customers! DONE !!!!!
The service department at this dealership will try to fraud you out money for extra work that they claim needs to be done on your vehicle. They tried to tell me that my vehicle had an oil leak and needed a new oil pan. They even put my vehicle on the lift and showed me the "leak." I looked at my driveway this morning and it is completely dry. They put some type of liquid on my oil pan to appear like it was leaking. They are fraudulent mechanics.
Frequently asked questions about Hendrick Acura
How is Hendrick Acura rated?
Hendrick Acura has a 4.7 star rating with 7,108 reviews.
When is Hendrick Acura open?
Hendrick Acura is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com