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Hendrick Acura

4.7

About this business

Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more

Location details

6824 E Independence Blvd, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.77,108 reviews
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Todd's profile image
Todd 
3 years ago

I was in the market for a used Accord. They had one advertised in my price range. Then I was told there would be additional fees for the following:GPS $398 Nitro tires $199 Used car value pkg $526 ( I was told it was a sealant...)Dealer admin fee $799 These bogus fees, on top of tax, increase the ADVERTISED PRICE by a lot. $199 for nitro fill tires?? At this point I walked, bought basically the same car from another dealer. I will never set foot in this dealership again. Bait and switch tactics, rude sales manager, dishonest... read more

Michelle J's profile image
Michelle J 
3 years ago

I have a 2015 Camero brought it in March 2021 broke down in July 2021. Needed a rear end differential but GM has discontinued that part. So they end up fixing the broking pieces within the rear end. Here we go again November car back in the shop leaking oil from the rear end. They had to order more parts and it took a month to fix. In the meantime I still have to get to work so rented a car, they promise to pay only 5 days of rental. smh. Suppose to reimburse after the repair work is done. I have not heard anything from anyo... read more

Troy M's profile image
Troy M 
3 years ago

Went to the store on 12/30/2021 with my son looking to purchase a car, Test drove a red ***** Civic which had just been taken in on trade. The car was filthy and it was obvious it had not been prepped for sale. Was advised that rear struts had been ordered and would be installed. Tried to make a deal on the car. Per their website the $799 Admin Fee is included in the advertised price. When the salesman presented the buyers order the same price from online was listed plus $799 for the Admin Fee and an additional $799 for Loja... read more

Tom F's profile image
Tom F 
3 years ago

Bait and switch. Won't be shopping here again. Went to look at a ***** Odyssey. We were told a manager had it at home. Negotiated a price. Then were told it sold but they had other cars that were just as good so now they had price information from us. We left. Then they called my sister to sell her the same car and emailed my father to sell it to him. The same car is still on their web site and Truecar 2 days later. Shameful! I don't like dishonest people 

Greg J's profile image
Greg J 
3 years ago

I recommend ***************. They have helped a number of my friends and family. What I appreciate most is they operate with transparency and a genuine desire to help. I will continue to do business with them for years to come. 

Greg S's profile image
Greg S 
3 years ago

Dishonest and deceptive company. I had my mini in for service 6 months ago; they said the back brakes were bad and needed to be replaced. They only had ***** miles on them Clearly a scam. Then last week I went to buy a BWM and after I came to an agreement, the salesman called me two hours later to tell me the car was sold 10 mins before I even walked in.Car dealers typically get a bad reputation but Hendricks truly deserves it. 

Woody Crawford's profile image
Woody Crawford 
3 years ago

My name is *************************** and Ive been with the Hendrick Automotive Group at a Dealership in **********, **, since July of 2017. I was diagnosed with rectal cancer in January of 2020. Ive barely been able to work, and all of my doctors are advising that I remain home for an indefinite amount of time. I want to talk about the horrendous, horrible, inhumane, and cruel treatment Ive received by the Claims Administrator for Hendrick Automotive Group. Although what they are doing is legal, its wrong. I ran out of FML... read more

Mendelssohn T's profile image
Mendelssohn T 
3 years ago

Worst service people I ve seeing helpless careless dont call costumer for update I have to come store so many times until one service guy ask me if I live there so I told you guys dont keep me updated so I need to come here personally Id you guys do your job I dont need come here my work truck is with transmission under warranty to get fixed and they keep giving me execuses for not fixe it 

Aleigha R.'s profile image
Aleigha R. 
3 years ago

I have nothing but good things to say about ******************************* Chevrolet. From Sales to Service, they really take care of their customers. I bought my 2012 Equinox from ***** in May 2021. He was honest and helpful. I really appreciate that he was very transparent during my buying process. The process of looking for a vehicle was awful but after I met *****, it was a breeze. I have had a wonderful time with my Equinox, but the other day my check engine light came on, mind you I live 45 minutes out of town. I was ... read more

Frequently asked questions about Hendrick Acura

How is Hendrick Acura rated?

Hendrick Acura has a 4.7 star rating with 7,108 reviews. 

When is Hendrick Acura open?

Hendrick Acura is closed now. It will open tomorrow at 7:30 a.m. 

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