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Hendrick Acura

4.7

About this business

Since 1986 Hendrick Acura has been a premier destination for Charlotte Acura enthusiasts. Whether you're looking for something sleek and stylish, or just something practical and affordable, the team at Hendrick Acura can help you find that perfect match. With models like the ILX, MDX, RDX, RLX, NSX or TLX, there is an Acura on our lot for all lifestyles. You’ll also find a variety of certified pre-owned Acura and used cars to chose from when you visit our Charlotte location. Our finance department can help you secure a... read more

Location details

6824 E Independence Blvd, Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.77,497 reviews
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Joshua W's profile image
Joshua W 
3 years ago

Has anyone really ever written a good review on the better business bureau website? You come to the BBB to complain about a company. I believe I may be the first! This company is a world class company that truly believes in taking care of their customers. I will always buy my vehicles here! 

Shannon J's profile image
Shannon J 
3 years ago

Jamil Raasad and *********************** are scammers. The whole finance and sales team as well. I was promised leather for the purchase of my new traverse. However, after I picked up the car (was told I could bring it back after the leather arrived.) They refused to fulfil their part of the deal. Before taking possession of the car, I asked several times ******** ****** and *********************, when would the leather be put in). ****** and ***** gave me the run around and **** advised me to come pick up the car and bring ... read more

Shannon M.'s profile image
Shannon M. 
3 years ago

Thia dealership does not even deserve 1 star. They sold me a truck that they didn't have. Contract signed by dealership and customer. Horrible customer service, this has been going on over 2 weeks. I was just told today that if they cannot help find another truck in a few days then that is it. Disgusting and the general manager **** will NOT return my calls. Left a message for him 6 days ago. 

Frances's profile image
Frances 
3 years ago

The Auto Dealer will not provide rebates on previously purchased extended warranty. I bought a hundred thousand mile warranty seven years ago and just sold the car with 21 thousand miles on it. They owe me approx 200 dollars and will not respond to repeated calls for my rebate / refund. They are such inconsiderate people with a total lack of business ethics. Do not buy cars or warranties from these people.******* 

Chad B's profile image
Chad B 
3 years ago

Purchased a Toyota Camry on August 23, 2021. Here it is October 25 still haven’t got my tag. Still haven’t gotten the payment slip from Southeast Toyota Finical because the dealer never sent them my loan. Now the dealer is saying that they’re holding up the process of my tag unit I make a payment for a loan that SETF says I don’t have??? 

Kenny's profile image
Kenny 
3 years ago

Salesman Paul D******** added the payoff on my car into my new loan when the car was supposed to be paid off by the Dealer 

Bob's profile image
3 years ago

1. Hendrick Kia is poor on communicating with you so make sure you contact them before thinking your car is ready. They will tell you it is just your phone they have trouble with. 2. Be warned that they will give you completion dates for your car and this can change more than once with no notification and sadder yet is the Service Manager told me and I quote “I do not care what anyone has told you before”. 3. If your service coordinator is out no one will be able to give you an answer. 4. Do not let them call you back when y... read more

Kathryn P's profile image
Kathryn P 
3 years ago

They refuse to sell us a car that we can’t find anywhere else within a 350 mile radius…. Because they’re money hungry and only sell cars to people who will service them at their dealership. What a shame they turned down our $81,000 sale to make an extra buck on service. We’ve been loyal Volvo owners for over 15 years and now I will consider other brands first. We had a terrible experience and service with Charleston Hendricks Volvo. 

Donnell H.'s profile image
Donnell H. 
3 years ago

I must say this Dealership is Very Beautiful!! nice neat and clean. The female sales person that assisted us was very nice but the sales manager has literally lost his mind. Becareful purchasing a vehicle from here they're out to get you!!!. An OVER PRICED!! Explorer Conversion Van was looked at yesterday with a purchase price of $36k. It is a 2010 Black in color with 35,063 miles. The condition of the van was good not great with a sagging headliner faded head and taillights. The trim along the side of the van was separated ... read more

Frequently asked questions about Hendrick Acura

How is Hendrick Acura rated?

Hendrick Acura has a 4.7 star rating with 7,497 reviews. 

When is Hendrick Acura open?

Hendrick Acura is open now. It will close at 7:00 p.m.  

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