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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
MDX service and recall I wish the dealership would automatically apply discounts that are currently available. I received coupons in the mail but didn’t have them at the time and they did not apply them even when I asked.
Business response:
Thanks for letting us know. We will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
No follow up and unmindful Service associate was unmindful on the request I made when dropping off the car for service. Also on the follow up call a week out he still was still negligent on my request. I’m still waiting on a follow up from this associate.
Battery replacement My Acura ILX only has 24,000 miles and the battery went out on it without warning. It left me stranded. I took it to the dealer for a battery replacement. I spent almost 4 hours. The dealer service department fail to place the red plastic protector on the battery terminal. It was left in my cup holder. The radio code was not entered. I left without a workable radio. Terrible service
Service experience Great service experience. Everyone was friendly and helpful. Service plus recall completed timely. Great explanation of work performed. Comfortable waiting area. In and out with no problems!
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Acura MDX A Spec Frank was a delight to work with. Very knowledgeable, caring and interested in our needs and wants. He went above and beyond my expectations of a sales rep. As a 20 year customer and owner of 2 other Acura’s, it’s wonderful to see service and dedication such as the work demonstrated by Frank
Business response:
Thank you, Erik! We’re glad Frank could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
No problems Decent amenities at the dealer and communication during the wait were appreciated. Plan to return in the near future for other work. Thanks for the help
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Service Department B 1 2 3 Service department is superb. Professional & courteous people who are very knowledgeable. The customer is treated as a guest. Always a pleasurable experience. Have purchased 4 cars from here.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Everyone did great My only complaint is that this review requires me to type up at least 25 words. Almost there, almost there, now I have 25.
Business response:
Thank you for choosing Gunn! So glad you had a great experience.
Superb experience😊 Quite pleased with Gunn Acura service as a loyal customer. Have our MDX and TL service performed here routinely. Always responsive to concerns and request.
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,368 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open tomorrow at 9:00 a.m.
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