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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service Gunn Acura repaired my car (screw in tire) on an emergency basis, for which I was grateful. Giancarlo was very friendly and took care of me as quickly as he could. It seemed to take longer than necessary (more than 30 minutes) to pay and leave after my car was brought up. Perhaps a service representative who was not as busy as Giancarlo could have helped me check out. Just a suggestion.
Business response:
Thanks for letting us know, Steven. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
John, Gunn Acura Service Consultant John fully explained the services to be done on my vehicle and additional maintenace needed besides what I brought my vehicle in for. Thank you
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Excellent service I got excellent professionalism from service person. He explained everything clearly and updated the progress. He is courteous. Overall a pleasant experience. Gunn Acura is taking pictures of the car before taking to the service dock. This is good for both ( customers and Gunn). Also they are providing the explanation of the services provided in detail.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
The guy lied and argued with me He lied and then argued with me like he was 5, terrible customer service. I have never had terrible service like that with any product ever. Got hooked up with another service person and things went as smooth as can be. Maybe retrain this guy, or get rid of him.
Start to Finish A pleasurable and successful experience as I drove away in my 2019 Acura ILX Sales, Finance and Management were involved in the process I thankyou all !
Business response:
Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!
Great customer service Kept us informed and updated on the status of vehicle. Great customer service and very professional. Will be coming back again for service in the future.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Oil change and multi-point check I'm usually pretty satisfied with the service I receive from the dealership. I have been helped by some really good service advisors. I will be using this service department in the future.
Business response:
Thank you for choosing Gunn! So glad you had a great experience.
Easy in & out It was easy to make the appointment and the day of my appointment I was helped immediately, Acura lend me a car an with in an hour my car was ready. Geancarlo the person that help me was very good and explained everything thing before and after. Thanks
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Amazing service I took vehicle in for an oil change and state inspection. While I was there they took care of other items vehicle needed to get serviced and while I thought I would be without a car for the day, they got it all done in a little over 3 hours! Amazing work!!
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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