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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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JohnP's profile image
JohnP 
7 years ago

Great service Service for my vehicle was great. Thanks Brandon. The waiting area was great and the wait time for service was quicker than stated. I will return. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

at1001's profile image
at1001 
7 years ago

Excellent Pricing was what I expected. Employees were friendly and knowledgeable. Location is out of my way be it that it’s the only Acura location in town. I’d definitely take it back to receive proper care on my vehicle though. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Satisfied Customer's profile image
Satisfied Customer 
7 years ago

Service Received great service from Giancarlo Fernandez .. he was very professional and courteous and kept me updated on the status of my vehicle .. Thanks!!! GREAT JOB GIANCARLO!!!! 

Business response:

Thank you! We’re glad Giancarlo could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Sommer's profile image
Sommer 
7 years ago

Speedy and responsive service My light went on while I was driving to work and I turned around and drove to the dealership service department, calling in the phone to let them know I was on my way. Chris met me and took my car and there was a shuttle waiting to leave. I was at work only 30 minutes later than usual. The car was ready by 2:30, with an alternator replaced and other work done. My day was hardly disturbed as I was able to pick up the car a few minutes before they closed. Great experience. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Andy123's profile image
Andy123 
7 years ago

Great Service Great service department at this dealership, the text messages during the process allowed me to plan my day and no stress. I recommend it highly 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

gunn4me's profile image
gunn4me 
7 years ago

Always great service I’ve been coming here for a little over 3 years and my experience has always been great. They are always very informative and helpful. Glad to be part of the Gunn group. 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

LG's profile image
LG 
7 years ago

Great service Quick service and great people. Miss Carla was so courteous. I love when I get my car back sparkly clean and vacuumed. Love this service. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Greene's profile image
Greene 
7 years ago

Top Quality Product and Customer Service Consistently a problem-solving and supportive dealership to make sure my auto is good to go! Relationship-building is a top goal and highly appreciated! 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Huyen98's profile image
Huyen98 
7 years ago

Efficient, very helpful Brandon was very helpful with giving me updates on my vehicle and answered questions as they came up. He even gave me a discount! Definitely recommend. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m. 

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