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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
High quality service from waiting room amenities to shuttle ride back and forth to my home. In addition, the warranty repairs seem to have solved the transmission problem.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Javier Lozano Javier was professional, friendly, and strives to deliver great customer service.. Javier exceeded my expectations in all areas regarding my 2016 Acura RDX. It was a pleasure to do business with him.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Great experience!! I brought my TLX in for routine maintenance. I was promptly greeted by Garret, he explained the details and price of the service and had my car washed and back to me within an hour. Great experience!!
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Great service; outstanding customer experience Javier is an outstanding professional and knows his job well. Customer satisfaction is certainly his top priority. My car is always serviced correctly. My car is always cleaned and ready when picking up. Thank you very much.
Business response:
Thank you, Micky! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Love Gunn Acura and staff, great experience overall! 5 out of 5 stars go to my service rep Dale. He oversaw the maintenance, diagnostics and repair of my vehicle. He was kind and patient in our text communication throughout the day. What I thought would be a costly repair, ended up being a simple oil change and a clearing of my diagnostic codes. I dropped my car off in the morning, and had it back by the end of the day. I highly recommend Dale and Gunn Acura for all your service repair work. I'm always treated so well and ha... read more
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Gunn Acura Service Giancarlo Fernandez and the service team quickly and courteously took care of the service routine on my MDX. Will continue to use them in the future.
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Great Service!! Great service staff very nice.Service was done in timely manner. I will be taking my car there every time I need service done to it .
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Oil Service took too long I rated the experience average because the oil change took longer and was told they had trouble finding my vehicle. I was very confused by that response. However, the service advisor was very pleasant and helpful. He tried his best and apologized repeatedly for the inconvenience.
Business response:
Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Great Service Team Great service department. Professional, quality assistance, and timely turnaround. Always a pleasure when service is required. Special thanks to Giancarlo. Greatly appreciate the professional approach and quick response.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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