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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They just don’t come any better than this. All of the They just don’t come any better than this. All of the gentleman, but especially Andrew, my sales person for the last 12 years, just makes everything easy... I am always grateful for a professional and caring attitude—-with the same follow through.
Business response:
Thanks for the review, Marion! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!
Javier is a true professional that takes his job seriously. Always treats me very well and does what he says he is going to do. Thanks for your service. Look forward to continuing being a Gunn Acura customer for many years.
Business response:
Thank you, Micky! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
First class dealership and service Truly enjoyed the fixed price, no hassle approach to purchasing a vehicle. Graham Ryan was courteous, patient, instructive, and provided customer focused service. The dealership is clean, the staff are all polite and helpful, and a bottle water or other beverage is always available. Thank you.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Standards Lacking Have noticed that the last few times we have been service has deteriorated. Takes much longer for simple service. Ask for car wash and inside clean - not noticeable at all. Dashboard still dusty, nothing CLEAN. On top of that my control panel has been set to stations I do not want and the screen changed every time I get into the car. I had it on CLOCK, now it is on travel,gas whatever. Try to change it back, set it, get in the next day....poof back to what whomever set it when working on the car. Just not t... read more
My car was towed from San Marcos to Gunn Acura after a flat tire...no spares on the new cars. The service center was closed, but called me the next morning to provide an update, estimated repair cost and time of completion. When ready, sent staffer to pick me up from home then to Gunn Acura to pick up my car. That is A rated service for me. Thanks and continue this level of service to your customers.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Always fast and friendly service. Comfortable waiting area. I drive in from out of town so making my appts online is so convenient. Thank you.
Business response:
Thank you so much, Rox! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Easy to buy and trade. Excellent Service My wife and I bought a vehicle and traded in one. We had a great experience working with our sales consultant, Mike Juarez, he was easy to talk to, gave us a great deal, and made the whole process quick and easy. The customer service we received here was excellent and we would definitely recommend anybody to visit Gunn Acura to be treated fairly and with great service.
Business response:
Thanks, John! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
No courtesy car as promised Was told I’d have a courtesy car to do errands but when I arrived I was told they weren’t available. I was not happy to be told something then had to change plans last minute.
Business response:
Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
MDX purchase Thank you to Erik Schwartz and Andrew D’Souza for taking care of my wife and I during our purchase experience of our Certified pre-owned MDX. We were very please with the entire staff.
Business response:
Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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