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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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Scaad68's profile image
Scaad68 
6 years ago

They were courteous, polite and very professional when dealing with a person and there problems with their vehicle and helping you come to a solution. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

My Acura MDX 123's profile image
My Acura MDX 123 
6 years ago

Christ Cotton covered all my needs on my Acura MDX whit profesionalismo,attention to details and great costumer service. The waiting area is awesome, plenty of great coffee, donuts, juices, water and snacks. Great dealer!!! Very satisfied!!’ Plus Military discount!!! Thank you Gunn Acura you are the best!! A. Acosta 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Maria's profile image
Maria 
6 years ago

Chris was friendly, efficient and provided me with the information I requested regarding parts. He was very helpful and responded to my test immediately. Thank you 

Business response:

Thank you, Maria! We’re glad Chris could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

AV's profile image
AV 
6 years ago

Sales rep Ali was very professional and patient with us. We visited multiple times to see the same car and he had answers to all our questions and never rushed us to a decision. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Great Service all the time.'s profile image
Great Service all the time. 
6 years ago

Service was terrific. My car is clean and in very good shape. Carla was awesome. The car no longer has red lights flashing for service. Smooth ride. 

Business response:

Great to hear – Thank you for choosing Gunn! 

blakehmiddleton's profile image
blakehmiddleton 
6 years ago

I always enjoy the experience at Gunn Acura - professional employees and a great atmosphere. Everyone is friendly and helpful - donuts and coffee are a nice touch! Blake Middleton 

Business response:

Thanks for letting us know, Blake. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

leslyn's profile image
leslyn 
6 years ago

Most of the time service is quick/ efficient. Occasionally I have to wait longer than I feel I should. The people are ALWAYS friendly and polite. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Neeciestark's profile image
Neeciestark 
6 years ago

Excellent service! Thorough review and answered all questions while making suggestions. Will definitely return to Gunn Acura for service needs and will consider this dealership when it is time to replace my TSX. 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

DebMDX's profile image
DebMDX 
6 years ago

Setting up the appointment only took minutes and was easy and convenient to do. The service provided was accomplished with professionalism and the service person (cannot remember his name) was sincere and very courteous. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m. 

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