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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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amatpease's profile image
amatpease 
5 years ago

Preparing for a long trip and didn’t want to have to stop for service en route. Express Service representative Carla was excellent. Got exactly the help we needed, quickly and economically. Ten out of ten in every way. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Ursula.a.whitaker's profile image
Ursula.a.whitaker 
5 years ago

Ali is hands down, an amazing asset to Gunn Acura. On point customer service. So great that I came back to buy another new vehicle for my family, and I bring my vehicles to get servd. 

Business response:

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you! 

Thomas's profile image
5 years ago

Customer service department is outstanding. Service department staff was very courteous and professional. I am very happy with my vehicle and its performance. Kudos to Gunn Acura. 

Business response:

Thanks, Thomas! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

AL's profile image
5 years ago

Great customer service! I would totally have my car serviced there again. The people at the service department were attentive to my car needs and helped to take care of any issue I had. 

Business response:

Thanks, Al! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

MarcoM's profile image
5 years ago

Never seems to amaze me just how AMAZING the customer service is at Gunn Acura. Carla Aguinaga and Javier Lozano always treat with the utmost respect and always explain the results with clarity. 

Business response:

Thanks, Marco! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Saramisha2000@yahoo.com's profile image
Saramisha2000@yahoo.com 
5 years ago

Excellent service, kept informed of each stage. My service rep Garret was very personable and most attentive. Very pleased to have worked with him. A true asset to your organization. 

Business response:

Thank you, Sara! We’re glad Garret could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Momo's profile image
5 years ago

I took my Acura MDX in for a tailgate recall. The Gunn representative was professional and thorough from start to finish. The waiting area was inviting and clean. 

Business response:

Thanks for letting us know, Momo. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Debbie's profile image
5 years ago

My first visit to Gunn Acura was a good ezperience. I was shown around the comfortable waiting area and my car was ready earlier than expected. Gianncarlo was great. 

Business response:

Thanks for letting us know, Debbie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

21ashlyn's profile image
5 years ago

Wonderful experience! Carla was wonderful!! Very fast and efficient service, love coming to this dealership. Experience has ensured I will continue to purchase Acura vehicles in the future. Definitely recommend. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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