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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Erica's profile image
5 years ago

Great and Fast Service Dale was helpful and professional from the moment we dropped our car off. He had an evaluation and estimate for us quickly and the repairs were complete within just a few hours. We were given a really nice loaner to drive while our car was in the shop. I’d highly recommend Gunn Acura!! 

Business response:

Thank you so much, Erica! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Chiquita's profile image
5 years ago

For me the service was not at a high standard When I drove up I was greeted only to Tel me someone else would take care of me. As the agent was assessing I told him what the agent on the phone had told me. Courtesy was going to ne free car wash’s day tire rotation and that I was there just to change the oil he stayed it would be one hour and a half . I picked up my car and when I got ready to pay I notice there was a charge for the rotation of the tires. I address the service agent who grabbed the paper and stated” we charge... read more

Carlos's profile image
5 years ago

Great and prompt service Very pleased with the service received.. we were given prompt turnaround time even though we hadn't made an appointment. Will use this dealer again. 

Business response:

Thank you so much, Carlos! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Eric's profile image
5 years ago

Thumbs up Overall great car buying experience. Jesus made it a pleasant and smooth purchase. We started early on a Saturday and I was able to get window tent, blue steel protective coat, and mats same day. 

Business response:

Thanks for the review, Eric! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy! 

David's profile image
5 years ago

First time at Gunn Acura I’m new to the Acura world, but the service department made me wish I was an Acura owner sooner. Price were lower than I expected and they treated me like they knew me for years. I also liked that they were overly informative. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Samlee57's profile image
5 years ago

Outstanding service The service was very fast Giancarlo was very kind. Thanks for the outstanding service. Thea problem my car may be difficult to reproduce in the shop. But he listen to my problems and schedule me an appointment. Hopefully the problem can be found. It’s no fun been stranded . Thanks you have a wonderful man in Giancarlo 

Business response:

Thank you! We’re glad Giancarlo could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

mear4805's profile image
5 years ago

Service Experience Javier in service department was accurate keep me in the updated and deliver my vehicle on time love their customer service will continue using them on my Acura MDX 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

Happy Customer's profile image
Happy Customer 
5 years ago

Great Service I purchased my Acura TLX from Gunn in 2011 and have had my vehicle serviced there ever since. They have provided excellent, professional service each time. This time was no exception. Garrett took care of my needs in the standard I have come to expect from Gunn. I'm a Gunn Acura client for life. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Galvez's profile image
5 years ago

Great Service I came in in the afternoon without an appointment & was in & out within the hour.Great service & definitely love coming in for the coffee & snack that they provide. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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