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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Al's profile image
6 years ago

Everything worked as promised Gunn Acura service was expecting me. I was provided with a wonderful loaner car. I was kept updated with the progress of the repairs and my car as ready in a timely manner.. My car was delivered to me very quickly and also very clean. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Lima Lima 7's profile image
Lima Lima 7 
6 years ago

Honest and Sincere Mr. Ali Zibakalam provided honest and sincere feedback during my vehicle search recently. I truly appreciated his knowledge and patience explaining the process in easy to understand terms. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

MR2203's profile image
6 years ago

Great Service Was seen right away, Giancarlo was very helpful and explained everything in detail me. They even washed my vehicle very well. Very reasonable price oil service, wouldn’t take my Acura anywhere else! 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Tanya's profile image
6 years ago

Excellent service and customer services is the vez The service provided is excellent, customer service provided by Mr Javier Lozano always is above and beyond. He and his team are making sure their customers gets the best experience. 

Business response:

Thanks, Tanya! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Happy Customer's profile image
Happy Customer 
6 years ago

Sales Service Excellent Sales Service with all sales personnel and finance personnel. Dealership was nice and clean. Excellent refreshments while you wait. Would recommend to all I know. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

DebMDX's profile image
6 years ago

Great People providing amazing service. Hector, Will, Willie and Dale are amazing. I am grateful for their time and support. Excellent customer care and support. Looking forward to their continued support. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

AcuraMDX1970's profile image
AcuraMDX1970 
6 years ago

Nice waiting room It didn’t take long for me to speak with the service person. Chris Cotton-Express was professional and polite. He wasn’t pushy with the up-sell and I appreciated that. The waiting room was nice. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

MrV92's profile image
6 years ago

Fast and friendly Javier in the Service Dept is excellent. He put in the extra effort to get everything done on our RDX and worked to get it all done the same day. We purchased a service warranty with another dealer, and Javier took the time to call the warranty provider himself to ensure we maximized our investment. Thank you Javier. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Cyndy's profile image
6 years ago

Great Customer Service = Happy Customer First I want to thank Javier for his continuous support on my vehicle. Javier has always been helpful and honest on what priorities would benefit the lifetime of my vehicle. keep up the good work Javier 

Business response:

Thank you, Cyndy! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m.  

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