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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Mike's profile image
6 years ago

Great Dealership and salesperson! Ali was very insightful, and knowledgeable about the dealership and the vehicles. He help us with features and discounted the vehicle appropriately. Great service and dealership. 

Business response:

Thanks for letting us know, Mike. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

acura_anytime's profile image
acura_anytime 
6 years ago

Sales and service Very professional. Recommend anyone to buy a car or get their car serviced there. Have been following their service recommendations and did not have any problems as a result so far. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Crburke15's profile image
Crburke15 
6 years ago

Loveeeeed our salesman Erik was a super kind, detailed, honest salesman. He treated us like family from start to finish. We’ve bought a ton of vehicles throughout the years and never have we had such an amazing experience. This is the guy to see! What an asset. 

Business response:

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you! 

MDX Mom's profile image
6 years ago

Recall Repairs and Service I had a great experience getting my car serviced. Garrett took my car right away and had it washed and ready for me when I returned.! 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Bel1971's profile image
6 years ago

Recall notice Acura always washes and vacuums car this time around no vacuum. Don’t know why they didn’t seem to be busy and they kept my car from 12 to 5:30 so they had plenty of time 

Business response:

Thanks for letting us know. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Mooney's profile image
6 years ago

Routine Oil/Filter change, tire rotation & wheel alignment Great service, knowledgeable staff, outstanding dealership. Garrett, Phillip & Ali are outstanding employees.waiting areas are neat, clean, stocked with drinks & snacks & appreciated by the customers. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

TK's profile image
6 years ago

My Car Died But Gunn Acura Resurrected Her Tuesday morning my car started vibrating before my computer system started talking to me or any of the warning lights started flashing. It was 0645 and I needed to get my son to school and me to work; I called Gunn Acura, spoke to Javier Lozano in the servicing department and he sprang into action. He got me an appointment on the same day even though they were at max capacity for the day with other appointments. While I didn’t get an answer until the following day, I wasn’t upset be... read more

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

R.Rodriguez's profile image
R.Rodriguez 
6 years ago

On Time Got there a few minutes before my service appointment. Service Technician was at my door as soon as I placed the car in park. Got my car back within the hour. 👍🏽 Tech didn’t attach business card to receipt. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

RDXowner's profile image
6 years ago

RDX Service Dale Thames, the service person that was responsible for the servicing of our RDX did an excellent job in communicating with me on the status of the service, what was being done to the car, and additional items identified for supplemental service. He was one of the best service people that I have dealt with at a service center. Nicely done Dale. 

Business response:

Thank you! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open tomorrow at 9:00 a.m. 

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