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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,368 reviews
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etbhall's profile image
6 years ago

2009 TL Service Javier Lozano is awesome! He kept me informed and was so patient when I kept adding on additional items. He was so easy to talk to and his interested in providing great customer service/support. He is now my go to service professional. I would also highly recommend him. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

ML5218's profile image
6 years ago

Quick and Thorough Check Arrived at 7 for a faulty battery and also an oil change. Service tech quickly scanned my car had all my car history in seconds. He listened to my concerns and took my keys and I was off to work in about 5 minutes. I received a call about all recommend service, was even sent info in writing for review. Was called as soon as my car was ready and pick up was almost as quick as drop off. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Guitarman55's profile image
Guitarman55 
6 years ago

Excellent Service I took my Acura to Gunn for a recall notice. I also needed additional work done including warranty work for Expel. I must say. I got the car back that day! Repaired. New Wxpel. Ready to go. J am impressed. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Jp's profile image
6 years ago

Javier Lozano service advisor. Great initial visit for service with Javier service advisor. Got right to the point and was very professional and precise. Got the problem addressed and taken care of immediately. Thanks to to service tech Hai Nguyen 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

TLPenn73's profile image
6 years ago

Service-Garrett was Efficient I was very pleased with the service I received at my appt. Garrett was pleasant, and went above & beyond to get everything taken care of in a timely manner. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Connie's profile image
6 years ago

Gunn Acura ROCKS! I have driven Acuras and done business with Gunn Acura since 2000. I have always been given excellent service and had the best service representatives. I had my TXL at Gunn the other day for a Recall... Javier Lozano took care of my car and made sure everything was taken care of.... to perfection..... he even had my car washed for me... he was very efficient, polite and treated me like a “Queen”..... I appreciated all he did to give me exceptional care! Thank you again, Xavier! The people and service at Gun... read more

Business response:

Thanks for letting us know, Connie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Phils2000's profile image
Phils2000 
6 years ago

Service Vehicle needed servicing due to Acura recall. The whole process from scheduling an appointment to completing the recall work was handled with a high degree of excellence. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Dano’06TL's profile image
Dano’06TL 
6 years ago

Friendly and knowledgeable Service associate was friendly and assured my good service on my vehicle. I love my Acura so I wanted to be sure I was taking it to the right place for auto care 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

DGarcia7's profile image
6 years ago

Service at Gunn Acura They were very fast, friendly, and efficient with the service of my vehicle. It was also very helpful to have a loaner available to get to work. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,368 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open tomorrow at 9:00 a.m. 

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