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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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Kolbyklaus's profile image
Kolbyklaus 
7 years ago

Treated like a King Fast and Easy. Gunna Acura always has food and drinks in the waiting lounge and free WiFi, so I was able to get some work done. I had an appointment while I was waiting, when I told my service rep to call me when they were complete and that I was taking an Uber, he offer me a ride in their shuttle cars. They always have consistently amazing service. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

ElA's profile image
ElA 
7 years ago

Excellent technical support I received excellent service. Very friendly staff. They addressed all my problems within an hour. I highly recommend Acura.. I recommend to provide business cards to clients, so I would know the names. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Lee's profile image
Lee 
7 years ago

Excellent From my arrival to my departure, my service advisor and the rest of the staff were all very accommodating and attentive to all my needs. My service advisor, Dale Thames, provided me with information on my car, updating me periodically on the status of the service. He provided me with information on suggested repairs needed in the future 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

MDXdrivet's profile image
MDXdrivet 
7 years ago

Great Service! Javier was great as usual, appointment time was less than anticipated. I can tell a big difference in the alignment Too bad I’m on a diet those donuts really look good 😁I can tell a big difference in the alignment. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Rflores08's profile image
Rflores08 
7 years ago

Quick and superior service! I had to get my vehicle serviced for an unusual fix. Javier in service was prompt and clear with my services. I arrived and Lynch loaner was ready he had my information prepared and imeddiately knew what my vehicle needed. He also let me know how long the service would be and kept in touch throughout the process. When I arrived to pick up my vehicle it was efficient. Overall superior experience! 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Ybanez, gloria46's profile image
Ybanez, gloria46 
7 years ago

Very helpful Javier Lozano was efficient, knowledgeable and cordial He provided great service with a smile and was patient, generous with his time and demonstrated positive customer relations 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Jstille's profile image
Jstille 
7 years ago

Great experiences Did only one what I asked. Gave recommendations and wasnt pushy. Trust them recommending only jobs that are needed. Only Acura dealership I trust in San Antonio. 

Business response:

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

XX's profile image
XX 
7 years ago

Bought mdx They were very nice and very thorough, Took little over 3 hours. Love the car and feel like I got a good deal on it 

Business response:

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you! 

Pat1's profile image
Pat1 
7 years ago

Excellent customer service Very Professional with clear communication skills. Took the time to explain each of the findings & recommendations, very knowledge and pro active. Very impressed he remembered his customer. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m. 

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