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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Quick and easy Services performed were explained and was quoted appropriate wait time. Garrett also explained services that would be due for the next visit. He also had my car washed and vacuumed.
Business response:
Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
The Best Honest, great customer service. Pleasant people to deal with. Easy to get an appointment. Time estimates of service to be performed are usually pretty accurate. Don't get the feeling of being ripped off.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Service Completed the service in a timely manner. They are always friendly and leave my vehicle clean. They always keep you updated on the status of the service and give you options for services.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Nick was terrific. Car buying -as stress free as it could be Nick was terrific, answered all my silly questions and was a knowledgeable, no pressure guy who was super easy to work with. Would highly recommend him. When sitting down with the F&I guy, I was told "here is your monthly payment" with all the additional warranties slid in there with no explanation until I asked about the form. I was so unhappy to find out that the car was costing an extra $5000 for the additional warranties-which should have been brought up and ex... read more
Business response:
We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward. Sincerely, Gunn Acura.
Dead battery problem solved Because Acura has no battery indicator on the dashboard, the battery going out is the first indicator something is wrong. I called Brandon in Service and he lined me up for a new battery with full warranty, and explained my options. They were very busy with other cars, but I got the work done in under an hour. Service has always been superior at this dealership, which is why I have owned 5 Acuras over time (last few from Coby).
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Great Service i am very pleased with the quality, convenience and speed of the Gunn Acura service department. We will continue to use them for all of our Acura service routines.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Good service Brandon helpful and understanding. Worked quickly while I waited even with add one to be done. Waiting area nice easy use and some goodies. Will be back.
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
B1 services Great service and love online scheduling ability. Clean waiting area and refreshments. Deluded car clean and explained what was needed and what was done. F
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Great Service Im very pleased with the great service i received and I did not have to wait long. I have no complaints. Very pleased with my service.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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