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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
First service This was our first service on our MDX. we had a coupon for an oil change at $19.99 and a complementary tire rotation. We found out that we could not use 2 coupons??? So the rotation and oil change ended up costing us about $45,00. This is misleading to say the least. Other than warranty, we won’t be back for service .
Business response:
We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.
Not stressful We were clear that we were paying cash for the car and did not want to be coerced into a loan. They were agreeable to that. We had used the same salesman for our last Acura and were comfortable with him. We also like the way the service dept operates.
Business response:
Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you!
Amazing costumer service We have bought cars from several other dealers and this has been by far our best experience. Will took care of us and was never pushy, he was always very respectful and understanding and worked hard to get us the vehicle we wanted. The process was not stressful at all, we were out of there, in our new suv in less than 2 hrs. We will definitely be going back to Gunn in the future.
Business response:
Thanks for the 5 Star review!
Great service in a timely manner. That car after washing looked brand new! They were courteous and knowledgeable I’ll be going back next time service light comes on!
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Oil change, maintenance check Fast, efficient service. The service representative was very friendly and professional. I Always go to Acura for service. This is my third Acura. Will buy another!
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Excellent maintenance service I was very pleased with the service from scheduling an appointment to the maintenance. Brandon explained the service to me fully and kept me informed as to the progress. The waiting time was minimal. I had asked that specialty plates we installed and they were. The waiting area was comfortable and well-stocked with a variety of goodies. Overall I was highly pleased with excellent service and reasonable price.
Business response:
Thank you! We’re glad Brandon could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
engine light came on Greeted nicely no wait. Utilized shuttle to get back to work. From work I called to check on status. Got my son to drop me off & wait for it. Found out it was battery needed to be replaced. Labor was a little steep but service was great. Had no warranty.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Gunn Acura dealership did a wonderful job taking care my car I would like to thank Ms. Sandy Lewis by taking good care of my RDX. I’m so greatful all the hard work and she did a wonderful job by explaining everything in details what my car needed to be done. When I’ll come back next time, I would like Ms. Sandy Lewis continues taking care of my car again.
Business response:
Thank you! We’re glad Sandy could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Quick, honest experience The interaction at Gunn Acura with my wife and myself was phenomenal for a car dealership. No games, quick service, and an up front experience. My wife HATES the car buying experience and she was surprised at how quick, honest, and fair this experience was. Will definitely return in the future!
Business response:
Thanks for the review! We’re glad we could provide a simple, stress-free car buying experience for you. Let us know if you have any questions about your new vehicle or if there is anything else we can do for you. Enjoy!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,358 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open tomorrow at 9:00 a.m.
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