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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service Department st Gunn Acura Gunn Acura Service Department has always been on point overall with me ! I may not always wanna here what they determine but They are always very courteous and professional in their delivery of information to me! I buy my Acura's from Gunn Acura as well My Awesome New car Salesman Name is Andrew "D"Souza And My My Service Advisor is Dale Thomas. Dale is Such A Gentleman always A big smile , Very Professional, always kind & very courteous He makes me know I am a valued customer , Dale always d... read more
Business response:
Thanks for letting us know!. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Oil change The staff as usual was very helpful & courteous. We have purchase 5 vehicles from Gunn Acura & are very pleased with our Acura’s. The service was great.
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Service department The appointment initially started off not so good, I called to make a appointment a week prior to the scheduled date. An employee at the dealership ensured me that I would have a loaner car. To my surprise at the appointment there was no loaner car to lend me. I had to call to rearrange my work schedule due to the lack of a vehicle that day. The service tech Javier secures me a shuttle to my place of residence fairly quick to remedy the situation. After about $450 in service work on my vehicle the the prob... read more
Business response:
Thank you for letting us know. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern and have passed along your comment to our service team.
A1 and pre-road trip maintenance. Mr. Fernandez always provides outstanding service - detailed explanation is to my level of understanding - professional demeanor, attitude - exudes belief in quality of product, service leaves me feeling safe and confident.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
oil change Our car notified us that we needed the A-1 service. Which is an oil change and a multi-point inspection. We also needed the windshield washer cap and wipers replaced. Our service advisor forgot both on 15 Jan 2019. I was able to catch the windshield wiper cap and got that replaced. However the windshield wipers we didn't realize until it started raining on the way home and it was still streaking. So unfortunately my wife is having to go up there again today to get the wiper inserts replaced. That is an Acura speci... read more
Business response:
Thanks for letting us know. Thank you for choosing Gunn!
Accurate and efficient assessment This was a definite unexpected and major repairs. Javier helped me look at my options and empowered me in my decision making. Fair and I trust the work.
Business response:
Thank you! We’re glad Javier could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Top Notch I just want to thank Garrett for his help when I went to get my oil changed. I was able to get in 30 minutes earlier than my original appointment. I was given a list of recommended maintenance but there was NO pressure to get the services done.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Best car buying experience! Will Chaudhry is an excellent salesman. Polite, knowledgeable and friendly. Making this experience exceptional! Thank you Will and everyone who took the time to help us.
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
Satisfied Customer Very pleased with the service I received. I didn’t have an appointment but they still serviced my vehicle. Service was quick. Everyone is friendly and willing to make you visit pleasant.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,368 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open tomorrow at 9:00 a.m.
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