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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Gunn customer's profile image
Gunn customer 
5 years ago

Gunn Acura Customer Review Giancarlo was friendly, very efficient, made several trips to update me on the status of my vehicle, and provided a very detailed report at the end. Appreciated his attitude in placing customer first. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Freedom11882003sam's profile image
Freedom11882003sam 
5 years ago

Best service as always. Very good experience and Very nice and caring staff . Thanks for the good service for years and happy thanksgiving to all of them . 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

Dsommers's profile image
5 years ago

Great customer service. Javier Lazono was extremely courteous. Offered me a courtesy shuttle when I told him I was going to walk to the shopping center a few blocks away and followed up to ensure all repairs were done to my satisfaction 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Craig.bartlett1's profile image
Craig.bartlett1 
5 years ago

I took my car in for an oil change and John Carlos was the person who assisted me. He was very professional and thorough in explaining what needed to be done. He also helped me with my car phone connection which I appreciate. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Manish's profile image
5 years ago

Was overall a good experience buying the vehicle and the best price for the vehicle compared to other dealers. Our agent Graham Ryan was very helpful 

Business response:

Thanks for letting us know! We’re glad we could provide you with a great car buying experience. Enjoy your new car and let us know if there is ever anything that we can do for you! 

Tammytrascher's profile image
Tammytrascher 
5 years ago

Excellent overall experience in purchasing a new car! From the moment in arrived at the dealer i was welcomed by Sarah Shahan, she was very helpful in finding the right fit for me, it required a custom order, which took a little bit more time for my car to be ordered and delivered. but so worth it! Sarah keep me posted and her service was stellar! Sarah introduced me to many more members of the Gunn team, everyone was welcoming and helpful! Willie made the financing paperwork painless! The Gunn one simple price makes car buy... read more

Business response:

Thank you! We’re glad Sarah could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Stlvia's profile image
5 years ago

Service department can’t be more friendlier/ all over 5 ⭐️ Always on time by finishing service /Free car wash is a big plus THANKS GUNN ACURA 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

chimico's profile image
5 years ago

I was impressed by the service writer Garrett. He was knowledgeable and explained everything to my satisfaction. He also followed up on some additional work required and I was able to get back on the road in a short time. It was a good experience. 

Business response:

Thank you! We’re glad Garrett could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Adrian Garza's profile image
Adrian Garza 
5 years ago

I always take both of my Acura’s here, and my advisor is Dale Thames, he always explain what he’ll do the car, and is very reasonable, honest and easy to work with, Thank you! 

Business response:

Thank you, Adrian! We’re glad Dale could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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