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Gruetzner's Collision Center
- Auto Detailing
- Elgin, TX
About this business
BBB's information on this company is being updated, and no report is available at this time.
Location details
690 US-290, Elgin, TX, 78621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Owners beware! Do not take your car to this location. The completion date was moved several times along with the work not being properly completed. I spoke with the manager specifically about my issue after my car was rear ended. I felt as if I was being lied to and pushed aside because I am a woman. My car needed to return for additional repairs specifically ones that were addressed prior to me dropping the car off. My car was returned to me with the check engine light on when I never had a problem with that. This place is ... read more
DO NOT DO BUSINESS WITH THESE CLOWNS. They worked on my car and returned it on July 7, 2021; immediately there were visible issues with the car, which they tried to wipe off and act like nothing. They finally acknowledged the issue and told me to take the car and call for a second appointment. After 45 days, and 16 calls to them (unanswered with a full mailbox) I had to take my car to another auto body. THEY DO ****** WORK, and DO NOT honor any warranties at all. These dudes are snakes, and I would suggest you look at ano... read more
2 years after repair, clear coat bubbled off. They said sorry, we had a bad supply of product but we will re-do it. Took 2 additional weeks to re-do because they damaged the door gasket (somehow), messed up the door handle, AND added new scratches to another door. We asked them to fix that too and they tried (another 3 days) and fixed most of it and blamed us for the rest and refused to do any more stating - it's an older car (7 years) so you are just going to have some scratches. This is poor customer service and I DO NOT R... read more
Calibur Collision was able to turn a bad situation into a pleasurable one! They were honest, very reasonably priced, and most importantly, provided high quality repairs to my Infinity in a timely manner. They informed me of the progress of my repairs daily, through text messages or phone calls. My car was ready before the date they had promised. Additionally, everyone I dealt with - from the Assistant Manager, Chad B*****, to the Receptionist - was super friendly and professional, and they made me feel like a valued customer... read more
Truck went in for repairs and I had it back from the shop quick .. the quality of work is better then I thought it would be and the communication was great to highly recommend
Amazing service from start to finish. Took care of everything, including organizing the rental car. Would definitely recommend and take our cars there again.
After my truck was hit from behind my insurance company claims department recommended Caliber Collision as a preferred repair shop. During the next six weeks I was given promise after promise about the completion date. Caliber tried to give me my truck back with seat belt and airbag lights still on. A Caliber employee claimed he didn't see that the lights were on and that they thought it wasn't caused by the collision. Then the Caliber manager changed his mind and replaced the seat belts and crash sensors. But left the airba... read more
I could not recommend Caliber Collision to my worst enemy. They are rude and unprofessional. On July 6, 2021 my insurance company USAA sent me to them to get a locked estimate on the damage done to my car on July 2, 2021. It is now July 22, 2021 and they still have not finished the locked estimate of the damage. They refuse to submit the paperwork for my claim to the insurance company. It should only take 20 minutes not 20 plus days to submit an estimate. They were rude making inappropriate statements toward me.
I was hit from behind. They replaced the entire back door of my nissan rogueI wasshownabill of over 5000 dollars . After I was home I found the wiper was installed so it wiped the back of my car not the back window and the auto start installed 1 year ago by best buy. I was told I would be paid for the wiper being fixed but the auto start could not have been damaged in the accident and I will not be paid for that.In a car with 5000 dollars of damage there may be many things damaged that are not seen by a body shop. They said ... read more
Frequently asked questions about Gruetzner's Collision Center
How is Gruetzner's Collision Center rated?
Gruetzner's Collision Center has a 2.4 star rating with 309 reviews.
When is Gruetzner's Collision Center open?
Gruetzner's Collision Center is open now. It will close at 6:00 p.m.
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