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Gruetzner's Collision Center

2.4

About this business

BBB's information on this company is being updated, and no report is available at this time. 

Location details

690 US-290, Elgin, TX, 78621, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4309 reviews
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Hopping Mad's profile image
Hopping Mad 
3 years ago

Sent my Sav in for repairs to paint , interior and body damage In which was not a large job@ 8/04/21 . Job return time was allegedly 12 days at this point it is 9/22/21 the work was not complete due parts coming from Germany on back order. Not withstanding information I have called to find out that the parts are available here in the US and also other vendors. Paint not matching , fasteners with paint missing on them bushings missing and orange peel . I?m not satisfied to say the least . Also the wheels was also damaged in w... read more

Sandra B's profile image
Sandra B 
3 years ago

It's never easy to have to take a car in to have body damage repaired, but Caliber Collision, and specifically Mike, made it as painless as it could be. Mike spent as much time as needed to explain the process and exactly what needed to be done. I will not hesitate to recommend them to anyone . ****** **** 

Sherry H's profile image
Sherry H 
3 years ago

I have to say this was the best experience I have ever had getting A car repaired. Caliber was so friendly and professional. They handled everything from calling me to set up my appointment to calling rental car place to come get me. Their work is excellent and had a very quick turn around. I was very impressed. I will use them again if needed in the future. 

Paul R's profile image
Paul R 
3 years ago

I wanted to give a shout out for Julie in the Temple location. She went out of her way to help me with a rental issue on more then one occasion. This was something that she could have easily said this isnt my problem but instead she took the initiative to help me and it was appreciated. **** ***** 

H Newton's profile image
H Newton 
3 years ago

WHAT A JOKE... The Caliber Collision on Chinden Blvd in Boise is NOT a reputable business. I was sent there by Travelers Insurance after their insured hit me. Not only is their work completely falling apart, they are now trying to blame me for the fact that they didn't properly repair the damage. I took it to another body shop as I was told to do, and the second body shop has pictures of all lack of repair where they didn't even clip the bumper together, used after-market parts and charged the insurance company the same amou... read more

Brandon's profile image
Brandon 
3 years ago

I recently took my vehicle in to Calliber Collision **** *********** Road South Mobile Al ***** for an estimate for repairs from an accident that took place on August 10th. I was side swiped in the driver's side front door and the woman who hit me wanted to settle with me instead of filling insurance. When I received the estimate it was listed at $1752.20, once I showed this estimate to the lady who hit me, she decided to file on insurance (State Farm). Insurance requested an official estimate from Caliber Collision to be pl... read more

Kozette M's profile image
Kozette M 
3 years ago

Ridiculous! My SUV was pelted by glass and had to have the entire car painted and have the grill and lights and new windshield. Should have taken two weeks max. That was FIVE weeks ago. Everytime they say 'my cars ready for pick up, I go in and find a new problem. I went down to pick up my SUV and the work I pointed out, was a plethora of problems the most aggregious was telling me that all the moldings had to be removed and put back on after it's painted (duh!!, mansplane that too me again please)) and that sometimes the do... read more

Linda K's profile image
Linda K 
3 years ago

I was SO thrilled at the way Caliber Collision in Xenia, Ohio was able to take a job that another well known collision center had botched on hail damage and turn it around and made my car look even better then it did before. The customer service was second to none!!! LeAnn was just wonderful and made sure all my concerns were address and that I was happy with the result...like I said, I was not just happy, I WAS THRILLED. Caliber will be my body shop from here on out. I am also an insurance agent for a nationally known compa... read more

Carlos E L's profile image
Carlos E L 
3 years ago

God knows what they actually did. NOTHING but their inflated estimate is written down, Dont go to this Caliber collision I brought my Mazda in for a repair, they didnt mark anything down with the proper markers their employee was on drugs the day i met him he was sweating balls, with various wound marks on his arms, they estimated everything wrong, They indicated that they needed all the parts necessary and time, I kept getting personal texts from Terry the appraisal agent, telling me why they had fired him but Caliber coll... read more

Frequently asked questions about Gruetzner's Collision Center

How is Gruetzner's Collision Center rated?

Gruetzner's Collision Center has a 2.4 star rating with 309 reviews. 

When is Gruetzner's Collision Center open?

Gruetzner's Collision Center is closed now. It will open tomorrow at 7:30 a.m. 

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