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Gruetzner's Collision Center

2.4

About this business

BBB's information on this company is being updated, and no report is available at this time. 

Location details

690 US-290, Elgin, TX, 78621, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.4309 reviews
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Jesus I's profile image
Jesus I 
3 years ago

Had my wife's car repaired by caliber very happy with the work done it's my second repair The staff is tremendous Julian is my advisor came to my house this morning and took me to pick up my car Diego the general manager as helpful as well I will recomend Caliber collision to all my friends 

Ana M's profile image
Ana M 
3 years ago

I have never been as disappointed and frustrated with a company as I am with the work done by Caliber Collision. My vehicle went back to the shop twice and I am still having issues. On the first visit, not only was it returned with sensor issues but the body was damaged, and had I not noticed it, they would have said nothing. The vehicle went back a second time and it must have sat in the shop as decoration because it is still having issues. I would strongly suggest staying away from this auto shop, I know I will never again... read more

Malinda B's profile image
Malinda B 
3 years ago

I took my vehicle to the local #**** Center in Wooster,OH and I was very happy with the team and their service. They are personable and care about you and your needs. Getting your vehicle repaired right and back to you as soon as they can is important to them. I was very impressed with everyone. Highly recommend them for your vehicle repair! 

Lydia W's profile image
Lydia W 
3 years ago

literally by far the wrong car repair service and shop I have ever used. Car be in the shop for a month and we supposed to done 5 Friday ago which turns into Monday then Tuesday because we noticed a part was missing. It's ridiculous why even take in cars if you just going to waste people time. Some people can't pay for rental forever. no effort goes into communicating and reaching out and keeping customer informed that I experienced. I wouldn't personally recommend this repair shop ever again or use it. 

Lejon J's profile image
Lejon J 
3 years ago

They have dad my vehicle going on 3rd month and being told waiting on parts due to delays this is bs.but insurance has paid so unable to take anywhere else so unprofessional I can't begin...... 

Marielisa C's profile image
Marielisa C 
3 years ago

this place is the worse. will never bring my car for repair. i hope management sees my review and contacts me. absolutely terrible. i used to go to the place next door and this was my first time at caliber. will never take my services or money here again. it's ridiculous to pick up a car after a month and every week they're promising the job to be completed and after the month they didn't complete the entire job. just terrible. 

Danielle J's profile image
Danielle J 
3 years ago

If I could leave 0 stars, I would. This company dropped the ball at every opportunity. The Oakland Park, FL location is unprofessional, unorganized and lack leadership from the management level. I practically had to beg them to do the work that was coordinated by ***********. I chased them for 2 weeks before someone returned my call. Once contacted, they used me as an intermediary between the companies because no one wanted to deal with the hassle of working with ***********. At one point, they told me to come and pick up my... read more

Carlos V's profile image
Carlos V 
3 years ago

Scheduled an estimate with Danielle ************* January 31st 2022 and in her questioning I did answer that I was NOT using insurance. Afterwards I spent time uploading photos according to the instructions I was given. Today March 3rd, I was called 45 minutes before the appointment by a lady named Brenda (who refused to provide last name and hung up on me) and told the current policy is ONLY to work with customers using insurance. After being hung up on twice by Brenda, I was able to speak with John ******* who wouldn't ack... read more

Jesus I's profile image
Jesus I 
3 years ago

Had my car painted at caliber collision Very happy with the job done. My advisor Julian was so helpful with updates so happy I chose caliber kudos to everyone involved 

Frequently asked questions about Gruetzner's Collision Center

How is Gruetzner's Collision Center rated?

Gruetzner's Collision Center has a 2.4 star rating with 309 reviews. 

When is Gruetzner's Collision Center open?

Gruetzner's Collision Center is closed now. It will open tomorrow at 7:30 a.m. 

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