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Gruetzner's Collision Center
- Auto Detailing
- Elgin, TX
About this business
BBB's information on this company is being updated, and no report is available at this time.
Location details
690 US-290, Elgin, TX, 78621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service! Thank you very much. Job well done. I would definitely refer my friends and family
Had a great experience, I had work done on my 2015 Kia Soul, Ruben did a fantastic job, he was kind and let me know at all stages of what was going on, and I'm disabled and he pulled up my car to make it easier fir me and my car was washed and vacuumed, my car looked like new and runs great. Thanks again Ruben at the *** location my zip is *****.
On June 1, 2022, after a minor accident, I put my car in Caliber Collision Center located at XXXXX Fm ***** Katy, Texas. It's already 30 days passed but I am still not able to get my car. First two weeks I was not able to make them provide me with the estimated completion date. After I wrote a negative review on Google Maps they eventually shared the completion date as June 24, 2022. This date is passed now but I am not able to get an update from them. They are not reachable and never respond to my messages. I had a couple o... read more
My car has been at the Duncanville location since 6/1 I was told it would take a week by Guillermo after that week was up he contacted me and said they had order a bumper. no one contacted me I finally made contact mid June and the General manager Isaias yelled at me and told me I was a liar because they were just about to order the bumper now and told me I should demand a luxury rental as gaico puts lawyers in luxury rentals. A week passed an Guillermo contacted me and said the bumper had arrived and he would call me the ne... read more
My car has been at CALIBER COLLISION SINCE MAY 19, 2022. EVERY TIME I CALLED, THEY HAVE A NEW AND DIFFERENT LIE. My car had minor damage to the rear bumper ONLY. I have been waiting for 35 days to get my car. I actually went to the body shop at *** ******* Road, Horn Lake, Miss on Wednesday, 22 June. I spoke with Zack, who assured that I would get my car back today, 24 June 2022. Zack also stated that all of the parts were in and my car was 80% ready. Upon seeing my car, the rear bumper was off and it was sanded down, Zack s... read more
Horrible service and work. Destroyed the interior for the vehicle, paint did not match original color and broke / damaged parts were placed back on vehicle.
The adjuster for the middle river caliber collision IAN ******** is 1000% *&$#@*&$# lier also His disrespect that he showed torwards my wife is absolute wrong and will not be tolerated. I feel like the UPPER MANAGEMENT NEEDS TO ADDRESS THIS IMMEDIATELY. WITH THAT BEING SAID I DROPPED MY VEHICLE OFF FOR A VERY MINNOR ACCIDENT WHERE MY WIFE WAS HIT BY A OLDER MAN. THEY PROMISED FINISH DATE SEVERAL TIMES WITH NO AVAIL SO WHEN THE JEEP WAS FINISHED NO CALL I SHOWED UP AT STORE WHERE OUR JEEP WAS SITTING MY WIFE AND I WENT IN AND... read more
I dropped my my vehicle off on 6-6-2022. I asked about a quote, estimated repair time, and estimated time for parts to be delivered. Miguel told me they wouldn't know until they started taking the car apart but we contact me later that day with the information. 6-7-2022 I hadn't heard back from the company and called them to ask about my car. At that point I was given information and told there would be no delay in getting the parts for my car. They said the last thing that would be delivered would be my side mirror, which w... read more
I took my vehicle to Caliber Collision for it to be repaired. I finally got my vehicle back and I placed the wheel lock in the arm rest when I originally dropped off my vehicle. When I got my vehicle back I didn't have the original wheel lock. The Collierville location had placed a new wheel lock on the tire that needed to be repaired and left the other three on the seat in my car. I picked my car up on a Friday, me not knowing that if something happened to the other three tires I would have to have my car towed because I di... read more
Frequently asked questions about Gruetzner's Collision Center
How is Gruetzner's Collision Center rated?
Gruetzner's Collision Center has a 2.4 star rating with 309 reviews.
When is Gruetzner's Collision Center open?
Gruetzner's Collision Center is open now. It will close at 6:00 p.m.
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