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Gruetzner's Collision Center
- Auto Detailing
- Elgin, TX
About this business
BBB's information on this company is being updated, and no report is available at this time.
Location details
690 US-290, Elgin, TX, 78621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My car has been in the grant avenue, Philadelphia shop for more than a month. Yesterday 7/27 when it was "ready" to be picked up the gas tank would not open, they assured me it will be fixed immediately 1 hr later still nothing, I was promised it will be ready the next day and will be dropped off. I called the next and they informed electrician was on his way to fix it and it will be ready,which was a lie. I understand they are short on staff, and one of the person got sick however 1 month and one week is ridiculous ans irre... read more
Worst experience with them I ever had so this review is for the current staff at the owing mills location I took my 2010 honda crosstour to them on July 20th 2022 I will say this this is a weird situation and it's one in a million chance this could happen to someone else my lady was driving my car and someone hit her on the passenger side of the car at the rear wheel of the car which left no evidence of the accident besides the airbags being deployed they wrote an incorrect estimate based on opinion and said my car was in a ... read more
absolutely the worst company you could use to repair your vehicles for a myriad of reasons. but I am just trying to get the word out and hopefully the attorney general in Florida steps in and sues these hacks for their unscrupulous business tactics. avoid like grim death.
My car was sent here by my insurance company after someone backed up over the hood, I've had nothing but issues since. The hood wasn't aligned when put back on, so I had to take it back, the grill was offset, the thing that keeps your hood open was never replaced so when I went to open the hood it came crashing back down. The headlight was replaced with a broken one and now it's taking a month for a new one and it's still not working. I'm taking my family out of town next week. So when I get pulled over for a headlight out w... read more
Absolutely the worst service ever! Pathetic in every way. No customer service skills at all. Have had my car for two weeks and haven't contacted me once. If I hadn't contacted them I would have no clue what's going on with my car. I will do my best to discourage anyone to go there. It's the worst business I've ever dealt with in any way shape or form in my life. PATHETIC
Douglas H******* was very professional, helpful and went beyond what I thought was a full service representative of Caliber Collision on **************, Tx. I highly recommend him and Caliber. Five Star
Unacceptable customer service Took my car in june 15 got an estimate car would be fixed in 2 weeks but did not happened I called them and then got another estimate that no one had informed me and now is July 20 and still my car is not ready ,tried calling their office and person that answers the phone is very rude with attitude Also tried contacting any supervisor and NO ONE called me back as of today and my car is still there and I am without a car had to pay out of pocket for a rental and now I can not afford it Any more b... read more
They fixed my 2006 rsx type s about 6 months ago with no issues. I even decided to go back to have my 2015 mustang GT's front end repainted. Waited close to a month to get an estimate. Was quoted $3000 which was a tough pill to swallow but decided to book an appointment anyway. Over another month wait, i got the car in. 3 days later they called telling me it would be another $511 to paint the underside of my hood. 3 hours after that they called again and told me they couldn't do the job. I am in utter disbelief that I wasted... read more
This company is TERRIBLE. It took several follow ups to get a quote for a repair (total process was 2 weeks). Then their quote came in 300% higher than others!! This company is poorly run and is only trying to rip you off. STAY AWAY!!!!
Frequently asked questions about Gruetzner's Collision Center
How is Gruetzner's Collision Center rated?
Gruetzner's Collision Center has a 2.4 star rating with 309 reviews.
When is Gruetzner's Collision Center open?
Gruetzner's Collision Center is closed now. It will open tomorrow at 7:30 a.m.
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