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Griffis Canyon Creek

3.7

About this business

Location details

9807 Ranch Rd 620 N, Austin, TX, 78726, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.7195 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter loud neighbors. gym very unclean and is often filled with disrespectful residents that do not follow rules listed. stolen weights, unclean and broken equipment. pool is often littered with trash. found glass bottles with broken glass when swimming recently. 

Business response:

Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make it right. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at canyoncreekmgr@greystar.com and we'll figure it out together. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter It’s been pretty good. The office has worked with me to resolve any issues that have arisen. The apartments are centrally located. Everything you could possibly want is close by. 

Business response:

Hi, your review about The Trails at Canyon Creek made our day! Thanks so much for taking the time to write. Can't wait to see you again - until next time, take care! 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I have lived here for many years and have not had any real bad experiences. Residents are 50% friendly in this multi-ethnic community. 

Business response:

So good to hear from you! Thanks for letting us know. Have a great day! Feel free to give us a call with any other questions! We're always happy to help. 

Kari S.'s profile image
Kari S. 
a year ago

Beautiful Property and the staff is great! Well maintained beautiful property with excellent amenities. The staff is great, special shout out to Karin who is always so helpful and friendly. 

Business response:

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Trails at Canyon Creek! It's our pleasure to assist! Let us know if anything else comes up, and take care. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Great office staff and great place to live. Maintenance is quick to fix anything that comes up. Have enjoyed my time here with zero issues. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I’ve lived here for over 2 years, and I love it. Honestly hands down the best apartment community I’ve lived at. It’s quite, your surrounded by nature and the pool is amazing! 

Business response:

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Trails at Canyon Creek! Feel free to give us a call with any other questions! We're always happy to help. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Best apartment in Austin ?? Thanks for making me feel home ?? Folks at front desk and Folks at back door (Service guys) kudos to your dedication and humbling nature ?? 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Great living here. Good area, nice staff and friendly atmosphere with a wonderful office and amenities. Nice apartment complex with two pools and 24/7 gym. 

Business response:

Thank you for sharing your positive experience with us, we strive to provide a wonderful community for our residents. Please do not hesitate to contact our office should you need anything. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Living here the past few years has been rather comfy. It's quiet here, most the time don't even realize there's other tenants here that's how quiet it can be. There's room to improve here and there but most of it is nit-picks. 

Business response:

You're the best! We really appreciate the positive review. Feel free to give us a call with any other questions! We're always happy to help. 

Frequently asked questions about Griffis Canyon Creek

How is Griffis Canyon Creek rated?

Griffis Canyon Creek has a 3.7 star rating with 195 reviews. 

When is Griffis Canyon Creek open?

Griffis Canyon Creek is closed now. It will open at 12:00 p.m. 

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