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Griffis Canyon Creek
- Residential Leasing
- Austin, TX
About this business
Location details
9807 Ranch Rd 620 N, Austin, TX, 78726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Okay if it suits your budget The new management is good, they're responsive on repair requests. But as a community they don't maintain it well. People leave trash everywhere. No one ever picks up their dog poop. AND PARKING'S TERRIBLE. There were a couple of mail break ins in the span of one month despite having a locked door
Two Stars is generous We have regular issues with the garbage rooms, although it has slightly improved. We have had problems with dog pee, poop and vomit in the hallways as a regular issue. Lights are out in the entryway from the garage, and garbage is always accumulating around the entry ways. They do not hire enough maintenance staff or cleaning staff. Multiple letters and complaints filed. The people who work here are extremely nice, but security is awful. Cars broken into in the "gated" parking. No cameras to monitor any... read more
Disgusting There’s always trash all over the place. Pretty filthy in and out.
Business response:
Hello, we are sorry to see this rating. The community is serviced by a professional valet waste company 5 days a week, and committed team members are staffed daily on the grounds. Are there specific concerns where we can improve? Absolutely bring them to our attention so we have the opportunity to correct, via phone or email canyoncreek@greystar.com.
Always something going wrong... Although my apartment itself is nice, since moving in this spring there is always some excuse as to why the gym, pool, business center, fire pit, and other amenities are not working or are closed. It feels like there is literally always some excuse, and yet I doubt they'd accept excuses from me if I couldn't pay my rent for weeks, or months, at a time. With so many other great options in North Austin, there's no reason to put up with this. If consistent amenities are important to you, look som... read more
Business response:
We apologize that you are unhappy with our amenities. We want all of our residents to enjoy their time with us. Please reach out to us. We would be happy to see if there is anything we can do to make it up to you or accommodations. Sincerely, Twelve100 Management
Lacking Quality and Maintenance At first glance it appears to be a great place to live and once you move in things are wonderful but after the first week you will start to notice that most things are just painted over and look pretty but underneath all the decor the units have several issues. There’s a very bad roach issue going on that has yet to be treated and you will experience gnats in your home regardless of clean you are. Neighbors with pets let them use the bathroom everywhere and do not clean up the mess. I would re... read more
Disappointed at the Decline We have been here for over 2 years and have seen the steady decline. Before the pandemic: - Parking is EXTREMELY COMPETITIVE (not enough spots, let alone NEAR your building) - Grounds aren't always maintained - Customer service was slightly lacking During/Post Pandemic: - Severe lack of leadership and open communication with residents - Severe lack of customer service: excuse making, and deflecting/getting defensive in public comms to residents - Disorganization, lack of consistency with communica... read more
HORRIBLE disgusting community. Dirty. They dont clean. They dont answer the phone ever. Horrible management. Towing company tows cars no matter what is you register or not or park in the right spot or not. Do NOT MOVE HERE
Jenna and the team are amazing! They go out of there way. They have been super patient. I'm hoping we ( tenants) can be as patient with them. .
Bad management Since the storm, my unit has had no water for over 2 weeks. There were daily emails sent with work updates but it did not include my unit for reasons unknown. When I attempted to call the office, most times I was sent to voice mail. The lack of communication is appalling. When I was finally able to get running water the plumbers left a mess saying maintenance will take care of it. It's been days and I have yet to hear anything from them. I should mention that the water is cold, not hot, but hey....at least it'... read more
Frequently asked questions about Griffis Canyon Creek
How is Griffis Canyon Creek rated?
Griffis Canyon Creek has a 3.7 star rating with 195 reviews.
When is Griffis Canyon Creek open?
Griffis Canyon Creek is closed now. It will open at 12:00 p.m.
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