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Griffis Canyon Creek

3.7

About this business

Griffis Canyon Creek is nestled in picturesque Hill Country - just minutes away from the finest dining, shopping, and entertainment that Austin has to offer. You'll love the natural beauty of nearby Lake Travis and access to a two-mile nature trail. 

Location details

9807 Ranch Rd 620 N, Austin, TX, 78726, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.7195 reviews
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Realpage A.'s profile image
Realpage A. 
11 months ago

Verified Renter Amazing! So smooth and an easy process. I appreciate all the hard work Karin did and how efficient she was, since day one of the process to move in day! 

Business response:

Hey - what a lovely thing to say! We appreciate you so much. Can't wait to see you again! Have an excellent day. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Been living here for 2 years and just resigned my lease ! Love the area as everything is close by! Only complaint I have is that the hello doorstep trash service doesn’t always grab the trash. Noticed that it is usually on thursdays when it’s hit or miss. I pay 30$ each month for this amenity so it can get frustrating when I have to go and do it. 

Business response:

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience. We are sorry to hear your frustrations with valet trash! We are happy to further look into this for you. Would you be willing to give us a call at 512-996-0300 or email us at canyoncreek@greystar.com? Thank you! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I’ve been here for 13 years and loving my home. The office staff are so nice and helpful. The complex is filled with trees and new landscape which makes you feel at home. 

Business response:

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Trails at Canyon Creek! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Everyone is very nice at the office. I enjoy this complex being quite and friendly. My neighbors are great, the pool area is very nice and clean. There are dog stations all over the complex, which helps dog owners. Overall its a great community to live at. 

Business response:

So good to hear from you! Thanks for letting us know. Have a great day! Can't wait to see you again. Take care! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter loud neighbors. gym very unclean and is often filled with disrespectful residents that do not follow rules listed. stolen weights, unclean and broken equipment. pool is often littered with trash. found glass bottles with broken glass when swimming recently. 

Business response:

Hi there - I'm so sorry you had this experience. Please rest assured we find this type of behavior unacceptable, and will address it immediately. If there's anything else you'd like us to know, please don't hesitate to get in touch. We want to make it right. We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach out to us at canyoncreekmgr@greystar.com and we'll figure it out together. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter It’s been pretty good. The office has worked with me to resolve any issues that have arisen. The apartments are centrally located. Everything you could possibly want is close by. 

Business response:

Hi, your review about The Trails at Canyon Creek made our day! Thanks so much for taking the time to write. Can't wait to see you again - until next time, take care! 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I have lived here for many years and have not had any real bad experiences. Residents are 50% friendly in this multi-ethnic community. 

Business response:

So good to hear from you! Thanks for letting us know. Have a great day! Feel free to give us a call with any other questions! We're always happy to help. 

Kari S.'s profile image
a year ago

Beautiful Property and the staff is great! Well maintained beautiful property with excellent amenities. The staff is great, special shout out to Karin who is always so helpful and friendly. 

Business response:

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Trails at Canyon Creek! It's our pleasure to assist! Let us know if anything else comes up, and take care. 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Great office staff and great place to live. Maintenance is quick to fix anything that comes up. Have enjoyed my time here with zero issues. 

Frequently asked questions about Griffis Canyon Creek

How is Griffis Canyon Creek rated?

Griffis Canyon Creek has a 3.7 star rating with 195 reviews. 

When is Griffis Canyon Creek open?

Griffis Canyon Creek is open now. It will close at 5:00 p.m.  

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