This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Griffis Canyon Creek
- Residential Leasing
- Austin, TX
About this business
Location details
9807 Ranch Rd 620 N, Austin, TX, 78726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter I absolutely love living here! One of the best parts is the amazing maintenance team. They always come the next day after a request, whether it's changing a lamp or fixing the A/C. Their efficiency and responsiveness make me feel safe and valued. Thank you so much!
Business response:
Good afternoon, thank you so much for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! We can't wait to see you again and I hope you have a wonderful day!
Verified Renter I haven’t had any major issues, however I wish my neighbors would pick up after their dogs and not smoke on the property, I don’t even bring my dog to the designated dog park because it’s the one place people let their dogs off the leash to poop everywhere and leave without cleaning it and it stays that was for months before anyone comes to clean it. I wish I could opt out from paying for it since we don’t used it anyway.
Business response:
Good afternoon, we really appreciate your feedback! Our team strives to deliver an excellent experience. We are sorry to hear about your frustrations with neighbors not picking up after their pets! We are happy to further look into this for you. Would you be willing to give us a call at 512-996-0300 or email us at canyoncreek@greystar.com? Thank you!
Verified Renter Finding a new place in a hurry can be a real challenge! But let me tell you, when I was connected with Karin at The Trails of Canyon Creek, it was like a breath of fresh air. She not only rescued me from my stressful situation, but she also handled my frazzled nerves with grace and professionalism. Every phone call was promptly returned, I was approved in less than 30 minutes, and I was moving into my beautiful apartment within three days. And let me tell you about Rich - he made signing the lease a breeze, e... read more
Business response:
Hi there - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! Can't wait to see you again. Take care!
Verified Renter Issues happen but staff do get them resolved , sometimes you have to remind them a few times just because it is a huge complex. Apartment complex is well maintained and neighborhood is chill
Business response:
Hi there! Glad we were able to help. Let us know if you need anything else! At The Trails at Canyon Creek, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from The Trails at Canyon Creek.
Verified Renter So far everyone has been helpful and nice. They have assisted us with all of our questions and concerns and has made this process very easy.
Business response:
You're the best! We really appreciate the positive review. Feel free to give us a call with any other questions! We're always happy to help.
Verified Renter Amazing! So smooth and an easy process. I appreciate all the hard work Karin did and how efficient she was, since day one of the process to move in day!
Business response:
Hey - what a lovely thing to say! We appreciate you so much. Can't wait to see you again! Have an excellent day.
Verified Renter Been living here for 2 years and just resigned my lease ! Love the area as everything is close by! Only complaint I have is that the hello doorstep trash service doesn’t always grab the trash. Noticed that it is usually on thursdays when it’s hit or miss. I pay 30$ each month for this amenity so it can get frustrating when I have to go and do it.
Business response:
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience. We are sorry to hear your frustrations with valet trash! We are happy to further look into this for you. Would you be willing to give us a call at 512-996-0300 or email us at canyoncreek@greystar.com? Thank you!
Verified Renter I’ve been here for 13 years and loving my home. The office staff are so nice and helpful. The complex is filled with trees and new landscape which makes you feel at home.
Business response:
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Trails at Canyon Creek! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!
Verified Renter Everyone is very nice at the office. I enjoy this complex being quite and friendly. My neighbors are great, the pool area is very nice and clean. There are dog stations all over the complex, which helps dog owners. Overall its a great community to live at.
Business response:
So good to hear from you! Thanks for letting us know. Have a great day! Can't wait to see you again. Take care!
Frequently asked questions about Griffis Canyon Creek
How is Griffis Canyon Creek rated?
Griffis Canyon Creek has a 3.7 star rating with 195 reviews.
When is Griffis Canyon Creek open?
Griffis Canyon Creek is closed now. It will open at 12:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com