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Griffis Canyon Creek is nestled in picturesque Hill Country - just minutes away from the finest dining, shopping, and entertainment that Austin has to offer. You'll love the natural beauty of nearby Lake Travis and access to a two-mile nature trail.
9807 Ranch Rd 620 N, Austin, TX, 78726, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Recently moved in, but so far the staff and community have been extremely friendly. Love the amenities and a beautifully kept property overall.
Verified Renter The Trails at Canyon Creek provides an excellent living experience. I have resided here 3-plus years and the beautiful property has far exceeded my expectations. The staff, Rich and Karin, offer top-notch customer service for its residents, along with a generous dose of empathy. I highly recommend this well-maintained, safe property for anyone moving to Austin or those searching for a better living experience. -- Karla C.
Verified Renter I absolutely love my home here at The Trails at Canton Creek! The staff is welcoming, kind, and always helpful when needed and the service team is quick to respond to all requests!
Business response:
We genuinely appreciate you taking the time to share your experience with us! Our staff is focused on providing the best experience we can and is happy to discuss every detail of residency here at The Trails at Canyon Creek. We do hope to hear from you again soon, please let us know if you have any questions regarding the application process
Verified Renter Nothing outstanding. Just decent! Haven’t been here for too long, but enjoying it enough. Parking stinks sometimes, but the amenities are nice.
Business response:
Hello, Thank you for taking the time to reach out to us and share your experience. While we're happy to hear there's no major issues for you, we are still wanting to ensure that we go above and beyond! We would love the opportunity to discuss this with you further so we can meet your expectations. Please reach out to canyoncreek@greystar.com or 512-996-0300 so we may assist you. Thank you and have a wonderful day!
Verified Renter I absolutely love living here! One of the best parts is the amazing maintenance team. They always come the next day after a request, whether it's changing a lamp or fixing the A/C. Their efficiency and responsiveness make me feel safe and valued. Thank you so much!
Business response:
Good afternoon, thank you so much for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! We can't wait to see you again and I hope you have a wonderful day!
Verified Renter I haven’t had any major issues, however I wish my neighbors would pick up after their dogs and not smoke on the property, I don’t even bring my dog to the designated dog park because it’s the one place people let their dogs off the leash to poop everywhere and leave without cleaning it and it stays that was for months before anyone comes to clean it. I wish I could opt out from paying for it since we don’t used it anyway.
Business response:
Good afternoon, we really appreciate your feedback! Our team strives to deliver an excellent experience. We are sorry to hear about your frustrations with neighbors not picking up after their pets! We are happy to further look into this for you. Would you be willing to give us a call at 512-996-0300 or email us at canyoncreek@greystar.com? Thank you!
Verified Renter Finding a new place in a hurry can be a real challenge! But let me tell you, when I was connected with Karin at The Trails of Canyon Creek, it was like a breath of fresh air. She not only rescued me from my stressful situation, but she also handled my frazzled nerves with grace and professionalism. Every phone call was promptly returned, I was approved in less than 30 minutes, and I was moving into my beautiful apartment within three days. And let me tell you about Rich - he made signing the lease a breeze, e... read more
Business response:
Hi there - thanks for your lovely comments about our team. We'll be sure to let them know they went Beyond Expectations! Can't wait to see you again. Take care!
Verified Renter Issues happen but staff do get them resolved , sometimes you have to remind them a few times just because it is a huge complex. Apartment complex is well maintained and neighborhood is chill
Business response:
Hi there! Glad we were able to help. Let us know if you need anything else! At The Trails at Canyon Creek, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from The Trails at Canyon Creek.
Verified Renter So far everyone has been helpful and nice. They have assisted us with all of our questions and concerns and has made this process very easy.
Business response:
You're the best! We really appreciate the positive review. Feel free to give us a call with any other questions! We're always happy to help.
Griffis Canyon Creek has a 3.7 star rating with 195 reviews.
Griffis Canyon Creek is open now. It will close at 5:00 p.m.
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