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Green Dot Corporation

1.7

About this business

Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores. 

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,143 reviews
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Phillip D's profile image
Phillip D 
6 years ago

Had had my account blocked for 3 weeks, after cashing a check from my uncle's business with them. Funds are still not available. I sent the documents requested several times. The funds have been removed from the issuers account 2 weeks ago. Green Dot has essentially stolen the money from the issuer of the check and myself. Due to the block on my account I have not been able to pay my car insurance, or my car payment. I've called customer service several times and all i am told is to wait longer. 

Will B's profile image
Will B 
6 years ago

Took my $7.95 and didn't allow me to use services. A total rip off 

Michael H's profile image
Michael H 
6 years ago

Greendot is a Big Scam they stole $1200.00 from me and I don't know what to do and they need to be Shut Down from the Government 

PatS's profile image
PatS 
6 years ago

I would give them a zero if I could. An account was fraudulently opened in my name and I cannot contact a live person to resolve this. 

jallah k's profile image
jallah k 
6 years ago

This is the most lousy Corporation in all these United States. Customer service is horrible support for customers is just non existing. I you are out there looking for a great online banking experience, take it from me, GOBANK shouldn't be an option. Unless you want to be constantly frustrated and stranded in the stress. I am forced to give at least a star to successfully submit this review However, they don't earn any star 

tom m's profile image
tom m 
6 years ago

I don't know how they can rate an A, it should be an F. Impossible to deal with. I ordered a new card and they locked my account. Getting it unlocked has taken me almost three months and it still isn't done. 

Andrew D's profile image
Andrew D 
6 years ago

Stoppped getting our direct deposit early.. Green Dot states it is our companies fault. We got a hold of our boss who states that he sends it in on Thursday.. Makes no sense. Funny how we have never had a problem getting it early before and when we address it, green dot hangs up the phone. 

Tiffanie K's profile image
Tiffanie K 
6 years ago

They are having several issues woth deposits of paychecks on time for direct deposit from their paychecks and theey have blocked me from inquiring about my funds. I have another account with BOA and the funds are in my account. They lied and said no issue with account when I called them to proactively about my account. I want to make a report against them. Its utterly ridiculous!!! 

Hope A's profile image
Hope A 
6 years ago

I have had a Greendot card for over 9 years with no problems loading money to it. On 10/28/18 I purchased a Moneypak. Today is 11/06/18 and I have yet to be able to deposit MY money to MY card. I have lost track of the number of calls I have made to customer service (a call center in the Phillippines with "agents" reading from a script), I have lost count of the number of supervisors I have spoken with. I have been hung up on by customer service and tech support. I have also been blocked from calling customer service. My ina... read more

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,143 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open at 9:00 a.m. 

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