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Green Dot Corporation

1.7

About this business

Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores. 

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,143 reviews
Select a rating
Shanika V's profile image
Shanika V 
6 years ago

This corporation has a huge problem with providing information regarding the features of these prepaid cards. I have a walmart money card which i used to Mobile deposit a check to. The mobile app feature never provided information regarding when funds would be available and even the representatives stated that they had nothing in writing regarding the terms of the mobile check deposit. The only confirmation you receive at all after taking the photo of the check is a message saying you will receive an email stating whether th... read more

Eric O's profile image
Eric O 
6 years ago

Stay away. No customer service. lost 500 dollars, Terrible company. 

Bee P's profile image
Bee P 
6 years ago

0 stars. They are crooks. I can call in and have my info recognized 1 minute and then suddenly they can't find it in the system. Absolute b.s. No live person ever. Large deposit says was sent yesterday but I still don't see it and the system keeps saying my info isn't recognized. As if I don't know how to enter my on SS# and birthday 5 times in a row. Horrible. 

thomas m's profile image
thomas m 
6 years ago

do yourself a favor;choose another pre payed company.greendot will steal your money !this has happened before.they took all my moneysaying that i had a pre existing balance.which was impossiable because my card was declined .so dont waste your time trying to talk to someone it wont happen.they are a bunch of crooks 

Jessica U's profile image
Jessica U 
6 years ago

I would give ZERO stars if possible. On August 31st a fraudulent charge was made to my card for $75.00. The dispute was resolved on September 5th and the money was refunded to my account, however, on the very same day the money was taken back out of my account. I have been given 10 different stories and the run-around for nearly a month now. I have complied with every single request that green dot has made including, but not limited to, sending in a dispute letter, and going in person to T-Mobile (where the fraudulent charge... read more

Josh W's profile image
Josh W 
6 years ago

I tried using this bank's check deposit option on the app. That was the most horrible mistake I could have made. It's not easy to use, and if you are successful they put your check on a seven day hold. No warning at all. Then when you try to get it a hold of someone to help with it, the customer service becomes useless allthewhile you're left with a message like "Sorry this happened, there is nothing we can do about it, you'll just have to wait another week to pay all of your bills and buy groceries, have a lovely day"- basi... read more

Ziad M's profile image
Ziad M 
6 years ago

On and around 7/20 and for 2 weeks, My Greendot account was charged $318.12 including overseas charges all small recurrent transactions (4 or 5 as little as $5 per transactions and as high as $10 to $17) to places in Belgium and France with vendor names Hippay wallet, Proximus, Imagix and Mode Lin. Being alarmed by the lack of their system not catching and or stopping these daily activities like any other financial company calling customer to validate or verify these transactions occurring to protect their customers, I calle... read more

christine S's profile image
christine S 
6 years ago

not even one star! I won't go into the details because it's the same storey as everyone of the poor people who have been ripped of by GreenDot, do not do business with this company sooner or later you will fall into there scam of taking your money without any remorse. I don't know how they stay in business but for our dollars being sucked up to there profit.!!!! 

Sloan's profile image
Sloan 
6 years ago

I was charged a reversal fee two times of $29.00 for my auto loan payment through a different merchant. I contacted the Green Dot bank to see why they had denied the payment for my loan and they stated I had insufficient funds. I was appalled because it had been well over enough funds in my account. When the representative checked that, she said she would escalate the issue. A week later, no one called and then I called them and the tech department said there was no evidence of the merchant requesting the payment. The mercha... read more

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,143 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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