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Green Dot Corporation

1.7

About this business

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,162 reviews
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Jeffery A's profile image
Jeffery A 
7 years ago

Greendot will not release my funds to me. A lawyer originally sent them a letter to place a hold on my account to collect money owed by a previous creditor. The law firm and I worked out an agreement to pay off the debt owed and in return sent several letters to Greendot to release my funds. Several weeks later Greendot tells me that the funds are still frozen and requested my ID and address to verify my identity which I sent in as well. As weeks passed ** account is still frozen and the money is on hold. They will not relea... read more

Brenda H's profile image
Brenda H 
7 years ago

WORST PLACE EVER! I do NOT!! recommend this card or Green Dot; I received my Visa on May 28th. They say that I only had $50 on my card but I bought the card for $150. I have the information from the bank but that say they can't call the bank but they asked for all my identity info. I should not have to give them this info 3 times plus the automated line. Customer service repeatedly was unable to ànswer any of my questions. I have tried to resolve this for over a week. Buying this card was a huge mistake. I will never recomme... read more

Eric T's profile image
Eric T 
7 years ago

They are scam artists and have put me in an emergency situation. They will block your account without any warning and hold your own personal funds. They are making me wait up to 45 days just to get my own money back. Everything they say are lies and the customer definitely isn't their 1# priority. I will be going to the BBB and Attorney General's Office asap. I will also be writing a review on here every day until I can have access to my own funds or a check is mailed out to me for those funds. Customer satisfaction definite... read more

Jenna H's profile image
Jenna H 
7 years ago

Green Dot is a total fraud! After disputing a charge / transaction on my pre paid card the money was put back on my new card but so was a hold or block which was supposed to be lifted once I sent in the documents that were being asked for so now here I am dam near if not a year later and still have no access to my funds that green Dot has taken monthly money out of even though it's supposed to be blocked and now because I can't remember my phone number they will not even help me any further . This is b.s even more so that th... read more

JEROME B's profile image
JEROME B 
7 years ago

This company is a total scam. I purchased a $500 Green Dot money Pak card through Bi Lo grocery store Augusta, Ga. I logged on and attempted to transfer to funds to my daughter's Walmart debit card. I received a message indicating I needed to verify my identification. I uploaded a valid Georgia drivers license. 30 minutes later Money Pak sent a email stating they had suspended my account. I had use Money Pak for over 1 year to send smaller amounts to my daughter. Money Pak has no known phone numbers to get in touch with cust... read more

Danielle B's profile image
Danielle B 
7 years ago

Green Dot is the absolute worse fraud bank to ever do business with. Your personal information is not protected and easily compromised and I believe it's a inside job. When you call to file a complaint or dispute you are placed on long holds and get the run around. They are unprofessional and your issue is never resolved basically they rob people of their hard earned money. I have an attorney I'm filing a law suit against this fraudulent company it's not a real bank. If you have an account with the company please shut it dow... read more

Lindsey A's profile image
Lindsey A 
7 years ago

They are horrible they have had my money for a week now and still won't take the hold off after I sent them all the documents they asked for, I will never do business with them ever again and make sure everyone else knows this too!!! 

DarkForce69's profile image
DarkForce69 
7 years ago

BUYERS BEWARE!!!!!! This company is an absolute nightmare to deal with! I used their prepaid Debit card to make an online purchase with Sprint for $650.00 and because of a glitch in their system the order wasn't processed correctly and after three weeks of waiting for the funds to be reversed still nothing!!!!! I went in Walmart to see if I could get any help from their customer service team, they couldn't do anything neither and their manager said they don't have anything to do with Green Dot yet, the Walmart logo is on the... read more

michael b's profile image
michael b 
7 years ago

They are the worst. Gobank (Green Dot) is fine until you run into a problem..like your debit card being stolen, which is what happened to me. The thieves managed to steal almost $1400.00 from my account by the time I alerted GoBank. We cancelled my card, opened a dispute and investigation and send me a new card in 7-10 business days. Everything seemed fine, then things got wonky. My new card never arrived, the automated response was generating a ship date of February 5, 2016, THAT'S twenty SIXTEEN, three years ago, with a re... read more

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,162 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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