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Green Dot Corporation

1.7

About this business

Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores. 

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,143 reviews
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Nicholas D's profile image
Nicholas D 
5 years ago

My Stimulus Payment was sent to a GreenDot card that was setup through TaxSlayer last year. I never received the card but had set up my account with them. So now I can login to my account and see my stimulus payment but I have no way to do anything else, I can't transfer the money, I can't request a new card without knowing the last four digits of the card I never received, I can't speak to any support or get anywhere on the automated phone system without knowing the last four digits of the card I never received, I'm stuck i... read more

William W's profile image
William W 
5 years ago

Stolen debit card, won't refund when notified within 48 hours 

Beth Z's profile image
Beth Z 
5 years ago

The customer service for this company is useless. My dad recently moved and his card is lost. I contacted customer service to help him get a replacement as his stimulus payment was put in the account for the lost card. After explaining to the CSR that his new card could not be sent to the old address because he no longer lives there, they want him to email copies of bills and ID to prove the new address.. which he cannot do at the moment because A- he has not yet received a bill at the new address and B- his ID shows the old... read more

Michael T's profile image
Michael T 
5 years ago

green dot owes me 800 dollars in a refund but there no way to find out if been sent and proved to be mailed out and they dont have away on there website to check the status of it or talk to a live person idk a 1 star place like them are still open and running i just want me my money back but this place needs to be closed 

Kevin R's profile image
Kevin R 
5 years ago

Green Dot bank has the information due to the 1,200 dollars that was stolen from my account I've disputed with them going on 5 months now but the refuse to refund money I do not feel the need to refer anybody to this experience I have had and hope others use any other direction possible. 

Scott S's profile image
Scott S 
5 years ago

Green Dot bank offers absolutely no customer service during this time of stimulus check deposits. I have found it impossible to speak to a customer service agent. Additionally, my requests for information through e:mail have met with no responses. How can it be acceptable for a large corporation that handles money to provide absolutely no customer support? 

Minnie W's profile image
Minnie W 
5 years ago

I want to thank Green Dot banking for resolving my issue. 

Kris K's profile image
Kris K 
5 years ago

I have proof I've received my stimulus from the irs I'll add a screenshot upon further investigation but have not had this deposit posted to my account for days I was assured the 15th by the irs the money had been deposited but still have nothing in my account, to make matters go from moderately downhill to a landslide they've changed their customer service line to not have an option for a live representative and their apps and website is crashing and having issues, to top matters off I've recieved no word from them directly... read more

Mpinto's profile image
Mpinto 
5 years ago

This business is connected to Walmart debit card. Total scam charging 5.00 a month for no balance. I tried to cancel the card and I get no response. Called 22 times, I sent multiple emails and texts and no response. Continues to charge me a fee. I need to involve an attorney and sue for fraud 

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,143 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open tomorrow at 9:00 a.m. 

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