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Green Dot Corporation

1.7

About this business

Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores. 

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,143 reviews
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Louise L's profile image
Louise L 
5 years ago

Terrible company I purchased something on Amazon Green dot took a charge authorization out 3 times transactions say PENDING 3rd day items were purchased. The other 2 days still say PENDING so I called to see when my money will go back to my account they said June 30th. First Pending transaction was June 11 - Second June 14th so I have to wait almost 3 weeks to use the card and then I am sure there will be a charge.......... This company is criminal If I ever get a gift card like this again I will spend immediately and I have... read more

Devin N's profile image
Devin N 
5 years ago

So my account has been blocked for unknown reason to me. This happed with out warning to me and when I reached out to green dot to fix the issue it went from bad to worse. no one could tell me why I got blocked from my account. I have Bill's and deposits being made into my account. So when I reached out and was not able to fix anything I asked to be transferred to speak with some one els they refused to do so, also I asked why I got locked out and they could not answer me that question either. They asked me to email them a p... read more

Victoria P's profile image
Victoria P 
5 years ago

I canceled last September 2019 and they told me my account was under investigation. I didn't know for what. I paid it off and just wanted to cancel so I could get my 200 back and it stayed opened. I just got a statement saying 100 something dollars is still owed. I'm more than frustrated. 

Max's profile image
5 years ago

This business is a total joke! Do not use this company. I was trying to get a temporary card to help my teenager establish some financial responsibility. They charge an additional $8.00 a month charge. To make matters worse, I had to go to the BBB to find a phone number to cancel this account. Their phone number is not on their site. When I did call them, they have people who do not even speak English! Thank you BBB for the opportunity to voice my concern. 

Tyrel B's profile image
Tyrel B 
5 years ago

I have been unable to access any funds on my Turbo Tax Debit Card account for months. I had my income taxes and stimulus taxes deposited onto the card. I never received the initial card. I have called on two separate occasions which they said that they sent me a new debit card. I have never received a new debit card. Every time I call they give me different estimations of time of arrival ranging from 2 weeks to 12 weeks. My account is locked and I am unable to pull out my funds via wire transfer until I receive my card. I ha... read more

ASHLEY B's profile image
ASHLEY B 
5 years ago

They are awful at customer service and better protecting their customers from Freud. I had opened an account only because one year I filed my taxes with Turbo Tax so, I decided to get my refund back on one of their prepaid cards with I ended up using for along time and NEVER had issues until COVID 19 PANDEMIC DURING LOCK DOWN . I had charges from places I had never been to before in the state of Georgia and I live and reside in the state of Cincinnati, Ohio !!! I called the places that showed up on my transaction history to... read more

Jane F's profile image
Jane F 
5 years ago

I smell lawsuits coming. Holding people's money AND denying access to their account to even look at transactions. I'm being treated like a criminal. And the only reason given is "something was wrong with your direct deposit information" but what was wrong they couldn't tell me. UNACCEPTABLE. I was able to receive the funds in my account. I was able to thankfully pay my rent with it. How about contacting me to sort out whatever the issue is, and treat me with respect when I did nothing wrong. I got the card for direct deposit... read more

Hazel W's profile image
Hazel W 
5 years ago

GreenDot is worst prepaid card ever. I only use Green Dot to purchase things online when I am not sure about the website. I check my balance in store, I had $23.85 on the card. I added an additional $20 to the card and by the time I got home 10 minutes later, my balance was negative. I called and spoke with a supervisor and he's telling me it's fees. So in all they took $43.85 for fees. I ask for a refund and was told they can not refund my money. I will never ever use another Green Dot card. 

sherry's profile image
sherry 
5 years ago

I order something with my money card and walmart money card will not give me my money back I bought a 4 wheeler and the seller sent me used socks for 91 bucks and walmart money card wont dispute the charges and wont give me my money back 

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,143 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open at 9:00 a.m. 

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