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Green Dot Corporation

1.7

About this business

Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores. 

Location details

3465 E Foothill Blvd, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.72,143 reviews
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Margaret Z's profile image
Margaret Z 
4 years ago

I'm trying to get my account verified for go bank and they keep saying on it should be verified the next day or it's still in process and I sent my documents in it's been two weeks and I need access to my account you guys should be a ******* shamed what you guys are doing to people to stay afloat during COVID-19 they just don't care. So I please ask you release my funds I have my card already and everything. I will not go away until my ******* money is able to be access no way in **** it should take more then two weeks to ac... read more

ES's profile image
4 years ago

I cant't give less than 1 star, but would if I could. this company is a SCAM! the number on the back of the card does not work, had to search for a customer service number just to be told that they would not do ANYTHING! The so called "customer service" representatives are sooooo incompetent or lazy, wont answer questions, or transfer you to a supervisor! They charge a $7.95 "monthly" fee upon activation, and will close your account if the balance reaches $0.00, even if you did not have the account for 30 days. Of course thi... read more

Robert B's profile image
Robert B 
4 years ago

I had an account opened without my permission and they refuse to assist me in finding out the information used to open the account and when it was opened. I had already place a credit freeze on my account when this account was opened. 

Slave D's profile image
Slave D 
4 years ago

THIEVES. Green dot debit cards or nothing more than a scam to rip off the common citizen. They have stolen money from me plain and simple. If myself or any other average American were to pull this kind of ****, our ***** would be thrown straight in prison for pulling a manipulative, thieving, scam, praying on unsuspecting individuals. I can't believe that these individuals haven't been shut down and thrown in prison. Then again it is a corporation and who profits from corporations more than our politicians??? Americais the *... read more

joshua j's profile image
joshua j 
4 years ago

It's terrible when I spot fraudulent charges on my account, call customer service while they are still pending and they tell me there is nothing they can do until after the scammers transaction has posted! I had to cancel my card, and it looks like I will be out $400. I. Glad customer service is so helpful to Chinese scammers... Thanks for nothing. I would have given them negative stars if I could have. The customer service is always a joke. I don't know why I expected it to be better this time. STAY AWAY FROM THIS COMPANY G... read more

Christian P's profile image
Christian P 
4 years ago

They are fine until you ACTUALLY NEED to speak to a person or need any form of customer service and then you're on your own. The website is a endless loop of automated computer replies and you get nowhere. Short story, last week i lost my wallet and obviously the card was in there too. looked at the WMC site and it said get a replacement in 2 to 3 business days. that was Tuesday of last week. Today is the following Monday and I dont have my card and cant access my money. It took me 40 minutes to finally find a number to ca... read more

Jam's profile image
4 years ago

Green dot us only a scam They need to be discredited. 

ESSENCE H's profile image
ESSENCE H 
4 years ago

I was approved for a loan from the sba eidl, I've used green dot in the past but was unable to locate a previous card so i simply applied for a new one. My sole purpose for obtaining a new account and not using my other accounts was to keep my funds from the loan separated from my daily transactions with my other banks. I was asked to submit proof of identity and give a case number XXXXXXXX. I submit a valid proof of ID, my government approval letter, my government approved loan amount. I contacted a rep after i submitted my... read more

Anthony G's profile image
Anthony G 
4 years ago

Can't give this company less than 1 star rating, but I would if I could. I received an email to send in proof that I was the account holder for my checking account that I was using for payments and once received, it may take up to 10 days after proof is received to validate my information. I sent in the proof less than 8hrs after I received that email. 6 days later after the initial email was sent, they restricted my account for not responding to the email. I called their customer service, they confirmed that they did receiv... read more

Frequently asked questions about Green Dot Corporation

How is Green Dot Corporation rated?

Green Dot Corporation has a 1.7 star rating with 2,143 reviews. 

When is Green Dot Corporation open?

Green Dot Corporation is closed now. It will open at 9:00 a.m. 

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