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Banking as a Service platform and products sold through more than 100,000 retailers nationwide, corporate paycard partners, tax return preparation offices and accounting firms, and leading app stores.
3465 E Foothill Blvd, Pasadena, CA, 91107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hi I have been a customer with Green Dot and receiving direct deposits through them for the last almost 5 years and have been a customer a couple times before that for long periods of time and just recently I lost my card and knowing then if I order a new card I would have no way to access my money and needed to pull my money out so I can pay my bills that were due that day and some of the day before I spoke to a Green Dot associate and she left me pretty much one option said if I know somebody with another Green Dot card I ... read more
Green Dot is a scam and a fraud. I have never had a Green Dot card nor do I live in KS as their records show but they keep reporting to the bureaus that I owe them $71. When the bureaus investigate they said it's accurate with any proof of contract or signatures. I have report them to everyone possible and now to the BBB and the outcome should be that they are closed down. My next step is to take they to court and sue them for my stress and my name. I have worked on this for over 3 months and it's the same thing.
I had a credit card through Green Dot which was hacked and taken over. $1,100 was stolen and it took 3 months to get my money. They kept telling me (I called every week, three times a week for 3 months) that I needed to send more documentation to prove my identity although I had sent the requested documents by mail, as well as email, four different times. Customer service reps are rude, unhelpful, cannot understand or speak English very well and I will NEVER do business with Green Dot ever again and I suggest no one do busin... read more
DO NOT! I WARN YOU... I AUTHORIZED MY EMPLOYER TO DEPOSIT A PERCENTAGE OF MY PAYROLL TO GREEN DOT ACCOUNT. FIRST DEPOSIT COMPLETED. I GO TO MARKET TRANSACTION DECLINED. CARD IS LOCKED! I uploaded my legit state I. D. to get the run around. GOING ON A WEEK.. NO REFUND, NO ACCOUNT UNLOCK AND NO CUSTOMER SUPPORT. I EMAILED THEM. NO REPLIES! DO NOT TRUST GREEN DOT.
They steal customers money and will not do as they say. My card was hacked and have done everything to prove it but they just keep lying to me it's bad enough someone stole from me but they are doing the same it's horrible don't deal with this company they will rob you of your hard earned money,
This is a horrible card. My daughter got it to go away to school as a gift she lost it and I asked account be closed and looked on the app and it showed a -$95 balance because they did not close account they kept taking the fee every month. This was to be closed October 2020 and it is now September 2021. You can't even speak with someone it's all over chat and they don't want you to contact anyone that they do this. The person who I got chat with "Sagar's exact words were to bring the negative balance to zero and then close ... read more
This is the worst bank I ever met before. I am warning per pole that don't buy their debit card Hanging on each supermarket. DON'T, DON'T. The bank just set so many trouble to let you can't use the money you paid and you have no chance to get your money back, that's all. Here I just want to share my experience in accidentally deal with the bank. I bought a Money Debit MasterCard from Walmart store as gift card and want to send friend, but I didn't know this is a card of Green Dot Bank debit card. When I tried to activate it,... read more
Using this prepaid card with 695 monthly fee till able get stabilized since vivid. They took my only source income as worked and then froze my account for activity issues. I use this to pay my bills buy online needs and only recently as a direct deposit of income. Tried app ..phone and web site...can not get access or even person phone to resolve. I not one complain...BJT my only income frozen and no access to resolve and surely threatens my survival. Questionable
Keep Getting messages from my employees to change their Direct Deposit Info to Greendot Bank, except they are not coming from my employees. It is a scam. They put the money on cards and then you can't get it back. I have called Greendot to report the account numbers of the scammers but they refuse to close the accounts or investigate.
Green Dot Corporation has a 1.7 star rating with 2,143 reviews.
Green Dot Corporation is open now. It will close at 6:00 p.m.
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