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3.8

About this business

Location details

111 8th Avenue, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.83,349 reviews
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Lauren H's profile image
Lauren H 
4 years ago

I have been a YouTube tv subscriber for 2 years and was being double charged 4 months after I signed up. I did not catch it until recently and realized I had been overcharged $1500. After contacting them, they said the double charge was not from my Google account and they are unable to tell me why I had been double charged due to security reasons. They refunded me $290 and said I can't be refunded any more than that. They are not helping me any further with this problem. 

Donna P's profile image
Donna P 
4 years ago

Anwar Rehman has been an added bonus in preparing our family taxes for the past four years. He has been prompt, professional, charged us an affordable fee and he is always willing to help us in every way. We have appreciated his knowledge and dedication in receiving the best return. We have enjoyed his sense of humour and friendly approach in working together. Thank you for your support. ***** Pidworniak 

KWozz's profile image
KWozz 
4 years ago

About 9 months ago while a sale was going on I purchased 7 Nest Smoke/Carbon Monoxide detectors from Best Buy for a new home build that was underway. When I gave the detectors to the contractor 8 months after I purchased them he said I purchased the wrong ones, that the code required wired ones and I had purchased the battery ones. The alarms are still in original packaging and sealed. I was past the 15 day exchange window at Best Buy so contacted Google directly and asked if they would exchange them for the wired versions. ... read more

Alisha H's profile image
Alisha H 
4 years ago

Purchased Google Nest through Costco and installed per the Nest instructions; The Nest instructions indicated our furnace was compatible; We followed the instructions and the next morning our furnace was not working; we had an HVAC expert come in and they indicated the Nest thermostat is not compatible and it fried our furnaces motherboard; we had to replace our furnace and were out $5000 for the new furnace; Nest thermostat instructions should not indicate they are compatible and possible for easy installation without a pro... read more

Nicole J's profile image
Nicole J 
4 years ago

You place a search in the bar and there are never what you are searching for. Why is Google still available if they have a crappy search engine. I hate it now. I can hardly ever find the right results. Its unorganized, irrelevant, and people shouldnt be able to put false information on any website regardless of money or status. Google should be a legitimate library not some cesspool of ********. 

Willie S's profile image
Willie S 
4 years ago

All of the services that Google provides are not monitored by google it's always call the app designer or get your money back. Also other people have AI systems that manipulates google apps internal codes that is really built from a free open source code program. These actors actual rewrite code in realtime to whatever way they see fit even if it's a scam. 

Cristina M's profile image
Cristina M 
4 years ago

Purchased two gift cards as a birthday gift for my nephew. The redemption codes are unreadable. The Google Support agent confirmed that the amounts were still present on the gift cards. I sent them the necessary documentation (pictures of the receipts, photos of the gift cards) only for them to tell me that they are unable to redeem multiple damaged gift cards?! So basically you keep my money and that's it?! Absolutely ridiculous. Complete thieves. 

Scott H's profile image
Scott H 
4 years ago

I began communicating with Google in January regarding a range off Nest App based issues relating to stability, the Nest App would crash on both my phone and my wife's phone whether on our 1 gig fiber optic wifi or our own separate cellular networks when attempting to access camera footage both live and stored to the cloud. After being passed ****** to at least four customer service representatives in an unskilled attempt to troubleshoot the Apps flaw, we were finally forwarded to a customer service supervisor named Wendy S... read more

Amber D's profile image
Amber D 
4 years ago

This is the worst support I have ever received. They don't have support for Google Adsense whatsoever! They have my account on hold and my money on hold. Even though THEIR system verified a fake name that was never on our account!!! GLORIA JOHNSON doesn't exist. I have sent them my drivers license, and statements, and tax forms all which match the address and bank account for whom they are claiming is a person that came in and verified their info! This is a scam. I feel like they are stealing my information. ALL I WANT IS TH... read more

Frequently asked questions about Google

How is Google rated?

Google has a 3.8 star rating with 3,349 reviews. 

When is Google open?

Google is closed now. It will open on Monday at 7:00 a.m. 

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